Homewood Suites by Hilton Nashville Airport

Staff was very nice and welcoming. Room was mediocre. The shower handles broke off trying to figure out how to use the shower. Carpet was bubbling up and tripping over it often. Beds were hard. Pillows were pretty low quality. Great sized space for the cost for our large family. It was fine for a nights stay while traveling

Just needed a little more attention to the hard floor cleanliness. But over all happy with the stay.

Our room still had a pair of someone’s underwear in the room. We stayed for 4 nights and was supposed to get new towels, trash changed, etc every other day and never got it. I finally went down and got a trash bag to empty the trashes into. The staff was very friendly, and breakfast was great.

Loved the room - the staff was friendly and welcoming.

Nice room set up, great breakfast, and not far from different attractions.

This property is always clean, well maintained. The staff members are very personable. The rooms are nice, especially the king suites. I enjoy the kitchenette, because I don't eat out. It allows me the opportunity to bring my own food and drinks.

Good

The shower curtain had a musty smell

Very good

TV's in suite kept losing connect. Therefore you would be in the middle of watching something and you would lose the connect, Or you would turn it on and 3/4 of the channels would not work. Also was the first hotel I have ever stayed at where you had to pay to park even thro we were a paying overnight guest.

We enjoyed our stay.

HVAC system was loud. The room was clean. Sofa bed was not comfortable. The staff was polite and accommodating.

Exceptional

Pillows needed more support

Clean, close to where I needed to be. Pillows needed more support

Great hotel, very clean and comfortable. Would recommend.

Location Our kitchen wasn’t cleaned from previous person and no towels

Our kitchen wasn’t cleaned from previous person and no towels

It was close to all of my meeting places. We had fun at the Wednesday night game night I had 3 rooms. One room had rust in the tub and the bathroom door would not shut. There was no clock in any rooms. 2nd room had to change rooms because there were so many ants in the bathroom and the living room area. Woke up to ants crawling on my sister. 3rd room the carpet was lifted and almost fell and hit my face.

The one knock I have is that we were there for 4 days and room service never came. Had to go down a couple of times to get additional towels. Asked what to do with the soiled towels they told us to just throw them in the hall way. We asked for a bag to put them in to put them in the hall way as they just wanted us to throw them out there in a pile. We were told room service would be there the next day we had a long day at the convention center. Got back at 11:30pm to no room service ever showing up again. The manager thanked us for talking to her about it. But most of the staff was great, and the property was great. I think they are working through some staffing turnover on the room service side but otherwise this was a great place to stay and recommend should you be in the area.