Marriott Vacation Club®, New York City

The staff in the lobby were very friendly, and our room was always clean. The bed was very comfortable and the bathroom was spacious. The rooms are a little small which is to be expected. The lobby could use a little bit more seating.

Very good

The localisation is great and the rooftop bar with a view on the Empire State Building is nice. The concierge was too chatty and insisted too much to go on the Marriott’s tour. The bedroom was not well organized and small, nothing to hang the towels properly, too tight to store the luggage, the bedsheets were inappropriate and not comfortable …

Exceptional

Hotel was not bad The elevators are waaaaaaaaaay too slow and break often. I waited 10 minutes stuck on my floor on the way to checkout.

Exceptional

Hotel is clean but, given the price, not luxurious. Time share sales person was rather annoying when we checked in. Great location.

The front desk and housekeeping staff were superb--friendly, helpful, accommodating, and responsive. From the time we checked in and needed a change to our reservation, they were excellent. I would stay again for the staff experience alone. Nothing, really. The hotel is small, but the size of the rooms are okay by NYC standards.

Pleasant

Superb

Rooftop bar had a great view and good selection. Lots of shops and restaurants nearby. Walking distance to a lot of attractions.

What really impressed us was the communication and flexibility. We were told they’d notify us if early check-in became available, and they followed through we were able to get into our room earlier than expected, which was a huge plus. Every time we came in or out of the hotel, we were greeted warmly. The staff consistently went above and beyond, even reminding us about complimentary small plate snacks, which was a thoughtful touch. The rooftop bar was also really nice it’s enclosed, so we still got the rooftop experience without being out in the freezing cold. Plus, the location is great only about a 7-minute walk to Times Square. Also worth mentioning the hotel smells amazing, which added to the overall atmosphere. Overall, excellent service and a very pleasant stay. Would definitely return!

Location is super good. You can walk from there to Time Square and Broadway. Also metro station is close. Facilites are really good and rooftop is amazing with Empire State views.

Great stay!

Great location in Midtown Manhattan! In walking distance from a nice choice of restaurants and Macy’s..Rooms are a little small.

N /A breakfast The price

The price

The coffee stand in the hotel was really solid and not super expensive. The lead bartender at the rooftop was the coolest. Would definitely stay here again.

The staff are excellent. Our flights were delayed by two days due to snow. The staff could not have been more helpful, we thoroughly enjoyed our unplanned extended stay.

Everything was nice and clean, and I appreciated all the little goodies in the lobby like chocolates and fortune cookies during lunar new year!