Sonesta Select Atlanta Norcross

This place needs to be condemned and shut down! The TV nor plugs didn’t work! The staff is rude and unconcerned! It is filthy, the rugs smell and have spots all over. When I checked out this morning some animal poop (I hope) was outside a room!!! If I could give it a -0 (negative) zero, I would!!!!! I WILL NEVER-EVER STAY THERE AGAIN!!!!

Location, bed was comfortable. They have roaches. Room service is poor. If you like to hear other peoples music played loud this is the place for you! Carpet was filthy in hall and the room.

The bulbs are very dim at night. Linen

Nothing It was dirty and ghetto

I had to call housekeeping to come sweep everything up. Unfortunately, changing rooms didn’t make much sense at that point since I had already been woken up by pieces falling onto my bed. Overall, it was a terrible experience.

I was smell mold

Very good

We enjoyed it greatly.. will return

Exceptional

There no elevator, the hallways smell like dog and dog pee, theirs dog poop in the middle of every doorway going in to the hotel

The ac in the first room didnt work and neither did the TV. I originally reserved a room with a king bed. I had to move to a room that had double beds and the mini fridge didn't work and the person in the room next to me kept smoking and it came into my room. I have lung problems and I cannot be around smoke. Told the front desk said they would look into it. I left and went about my day and get back to the room they had switched the mini fridge out but my room was over come with cigarette smoke, now remember this is supposed to be a smoke free motel. Signs are everywhere about no smoking 🚭 walk down the hallways and you could smell it. I was moved a second time to another room the smoke was gone. The person from the front desk helped me to move my belongings to the new room. I asked the person in the room I was moving from if they smelled the smoke and they had an excuse about not smelling it and you could smell if strongly. The people that work there ignore the people that smoke in their rooms or on the property. I deserve some of my money back I never had the room I reserved with the king which I paid for only to be put into a room with double beds. Needless to say I won't be using this motel again. Not worth the hassle.

N/a Had to switch rooms 3 times. A/C didn't work. TVs didn't work as work. Need my money back

The pool Room 111 ac didn’t work only the fan did. Also the TV had no signal, the room smells bad. Idk if it’s because they allow pets or smoking but the over spray to cover up the smell was still lingering, which made it worse because the fan was blowing hot air in the room… also this hotel doesn’t offer breakfast but I have a full breakfast bar/kitchen. Idk I won’t book ever again

No amenities, outside of the front desk. Service is non existent. Housekeeping will steal if they actually attend to your room. Front desk will make note of your request, it just won’t be followed through. The towels and bedding is worn and dated. Plug in more than two things and you’ll blow a fuse. Housekeeping staff. Old towels that are hard and abrasive.

The staff was friendly and very helpful No elevators

Poor

Horrible experience smells bad and very dirty

The slide door didn’t lock and had no screen. They still haven’t returned my damage deposit 4 days later Put damage deposit back as soon as possible

Superb

Really wish the hotel honored the free breakfast , wish the fitness area was really up to par … but it’s was a temporary stay so I’m glad they accommodated in ways that worked out for me. The fitness area , no free breakfast , the laundry room!