Holiday Inn Chicago Oakbrook by IHG

Good stay, clean room, clean hotel quiet when we were sleeping

The property is old and needing upgrades. They are short staff and dishonest about made to order breakfast.

Very good

Room must not be sound proof neighbor sounded like we were in the same room. Hotel staff would not move me to another. Cracks and ceiling and base boards run down.. they have party downstairs Friday night loud and people that were not hotel guest roaming

So clean and great staff

Just a location No room service and the hotel was old not cleaned

Overall, the place was clean, but the room smelled musty. When I called the front desk, they brought me up some air freshener, and that helped.

Room was clean, very spacious, check in was quick.

Power window room darkening blinds were broken. Also the coffee maker and WiFi didn’t work.

The toilet stopped working and noise on the floor was unexpected with kids. Chips in hallway

Although an IHG member, I was not offered my usual amenities which I get even if booked through Expedia. Expedia is always given the worst locations of rooms. I was down a hall quire a distance from the elevator. There were six rooms, and I was the only one down there. Rather uncomfortable for a single woman traveler. LOved having a few slot machines in the restaurant/bar area!!!

Two night stay for work. Room was fine and heat / air worked well. Probably wasn’t as clean as I expected. Elevator floor was dirty, trash can outside had trash overflowing the whole time. The outside looked worse for wear. Staff was friendly.

Hotel was dirty. Same spots on the floor by the elevator every day that they didn't clean. No hot water for the shower. Parking was terrible with no spots available to park. No housekeepers spoke English. Had to call every day for toilet paper, staff didn't take out garbage. Just not a good experience.

Would never stay here again

The only thing good about the property was the great staff! This place needs updating and hallway carpets need cleaning! Needs a good cleaning!

Very welcome as I came in the everyone say hi Nonthing has no problems

The area was close to a lot of shopping malls and places to eat Staff weren’t always at the front desk resulting in long lines off guest, keys stopped working on second day although I had a 3 day stay, hallway had a very disturbing smell and a full bag of trash sitting there

Hello, we had to change rooms, as the bed had yet to be made. So they changed room to one w/ bed made.....

Superb

Exceptional