Azure Hotel & Suites, Trademark Collection by Wyndham

To begin, the good. Rooms are spacious, the lobby is attractive, the central pool area is relaxing and well designed. The location has a reasonable pool and spa. That said , now the bad. Carpets are well worn and the A/C was fairly loud, but worked fine. I believe the Microwave was not good as it required well over double the time to reach a acceptable temp. The beds are comfortable and the couch is fair , not uncomfortable from wear. I found my television to be damaged from a previous person (likely) hitting it with something, leaving a large dead area near the top. I reported this and was only told they were aware. I am glad I would not be held responsible as it was reported prior but stayed with a bad TV. Parking areas are nice size and had no issues while there. The Breakfast was fair and a slight improvement since last stay. I would have liked pastries, waffles and such but made due.

The hotel was affordable and nice! Easy access to main areas in Ontario. Went to a concert and it was less than 10 minutes. Clean and friendly and helpful! Felt safe. Would recommend and stay again!

It is an older hotel, the rooms were clean for the most part. The beds are comfortable. The bathroom - could use some better cleaning and fixing up. The hot water situation is horrible, I had cold showers even after they tried to fix it.

This is a very cute hotel. The rooms are large and clean. The bed was very soft and CLEAN! My only complaint was the breakfast. I really thought it was gonna be better than the average free breakfast but it wasn’t and that was disappointing. In fact, they didn’t even have the waffle maker. We are not picky about traveling and are easily satisfied but I do like my morning waffles. Otherwise, it was a lovely place. And a great location.

The staff was helpful and everyone I spoke to, kind! The breakfast, included, was not bad but also not anything special. It filled the void, remembering you get what you pay for. The offerings everyday were scrambled eggs, sausage links, a variety of cereal, hot oatmel, bread you can toast with jam and butter, coffee, orange drink, and water. Somedays there was yogurt and granola, or fresh fruit, these seamed to swap each other out day to day. Other rotational items: 3rd hot item- either tater tots, biscuits, or pancakes. All in all, not terrible but I did end up ordering a small grocery delivery as I prefer to eat whole, less processed foods. The courtyard was lovely and clean, as well as the pool! I had read reviews before I checked in that there was a shuttle service to and from the Ontario airport. When I arrived , I did not find any indication of this service and the app suggested to book did not work. Not a bad for the price and convenient.

Staff was wonderful during my stay, but the property itself is not very well kept. There is a lot of broken things, lifted floor planks, lifted cracked concrete by the pool, dirty pool and jacuzzi, stained and old raggedy towels. The continental breakfast was so mediocre and a lot of the food was stale like the hash browns and granola. They had cereal but no milk so many people kept asking! the owners of this place really need to step it up I will never stay here again, I do not recommend it.

Everything was satisfactory except for the room temperature. We got in our room late in the evening and the air had been turned off. The temp felt like the 80s and the AC lacked suffient output to cool the room down. Even opened the windows to try helping but it didn't help much. This made it very difficult to get any quality sleep.

It was a clean room. The elevators are old the overall feel is dated. Decent in and out hotel

The clerk checking in didn’t speak English. I asked for directions to my room and they were confused. Strange vibe, rooms need a LOT of work, definitely not a 3.5 star hotel. Would not recommend.

Everyone is very nice and helpful

Pool/jacuzzi

My room was dirty. The duvet needed to be replaced because it was dirty. The hotel was low on towels so we didn’t have enough clean towels on the second day. Our sofa had a big rip. Walls very dirty. Tub scuffed and toilet dirty. Check-in attendant was on personal call during my check-in.

Class is always very nice. You pay for what you get.

My second time staying within 5 months. The only issue was tables at breakfast was very dirty

I love the beds. Rooms are clean. They're the greatest. I was a bit disappointed that the dining area was closed but breakfast made up for my disappointment lol

Nice spacious but hot no Ac and room takes awhile to cool down. They do have pool and spa. Close to markets and food as well

The hotel was nice. However the tub didn’t have hot water.

I didn't try the breakfast buffet but the space looks nice. Quiet area suitable of you're looking for peace and quiet. Bonus feature: The microwave! A lot of places dont have microwaves these days

We really enjoyed patio access for elderly guest to pool and dinining area really good restaurant food and drinks great prices will definitely book! Host was Gemma Bathroom dated but other than that great ! Spacious

Great location. Comfortable room. Good breakfast