Homewood Suites by Hilton Indianapolis-Airport/Plainfield

Overall, pretty happy with the stay and hotel.

While the staff members were friendly and went out of their way to be helpful, I was disappointed by several aspects of my experience. First, I was not informed that the hotel was undergoing renovations. During breakfast, the lobby and front desk walls were being sanded, which was quite disruptive. Additionally, I found the guest rooms to be dated and worn. Given the high rates charged for the graduation weekend, the accommodations did not meet the expected standard for the price paid. I would have preferred to stay at a property in better condition for that level of investment. I hope you find this feedback constructive as you complete your updates.

Remodeling was great but my room was not quite ready for a guest.

Staff is very helpful

Great staff and great stay.

Nice place!

The staff there was very nice and friendly. Quick check in. Everything was pretty good, if I had to make a complaint it would just be be that the hot tub was under renovation and we were excited to get into it.

Clean and great location. The kitchen lady on our Friday and Monday was very rude to us all while trying to eat the breakfast provided by the hotel. I complained at check out.

Breakfast was excellent and staff was friendly. Very nice stay!

The bed did not appear to be professionally made. The phones didn’t work. There was a spotlight shining into our bedroom window and we did not sleep for a minute. It was terrible.

Bad

Staff was nice.

Superb

We enjoy traveling and having the one bedroom 2 queen or a king suite. Thanks!

ok breakfast quiet spacious room the carts to unload luggage and bring up to the room were terrible. difficult to push or pull, steer and wobbly NOISY wheels- tried both carts

Exceptional

The lady that was assigned during breakfast was rude! Also no water heater for 2 days!

Everything was clean. Staff was smiling and greeted us happily. Check in was super easy. 10/10 for sure and this will be my regular place to stay when I have to do this route. Breakfast was hot, clean and very good!!! Grounds were very clean.andwelk ligbted.

The breakfast had very limited options and there was nothing to drink

The room was nice and staff very friendly. The hot tub was not in service and the pool water was very cold. Otherwise, it was a nice stay.