Homewood Suites by Hilton Richmond-Chester

The Quietness the cooking grills and the pool of course The Pool should be open till Midnight with the amount of money you spend on the hotel room. The kitchen didn't have everything i needed. The elevator is shity and all the amount of walking with your things you have to do just to get to the raggedy elevator is insane.

The breakfast was good. The staff was amazing,the rooms were clean. One of a very few hotels with a pool. It wasn't a real negative. It was a lot of kids there. Probably a tournament .

Exceptional

We generally look for Homewood suites location while traveling with my young children. The one bedroom option with a kitchen always fits our needs. Every time we stay the staff is always incredibly welcoming and friendly. This past stay we received a complimentary upgrade to our room which was not necessary however highly appreciated.

The room and hotel were wonderful. The room was spacious and kitchen and bathroom was very nice. At check in, the staff was very friendly and helpful. I will definitely stay at this hotel again and also in other cities.

Exceptional

Exceptional

Everything from the location to the staff to the suite, it really made me feel at home and at peace The only thing I didn’t like was that some of the dishes had food residue on them for example a couple knives and forks, a plate or two and a pot. I simply saw how large the facilities were and I decided to wash dishes and make everything exceptional but other than that the facilities and dining and room and bathroom were excellent

Never again. Stay away from the area

Breakfast was excellent, our room was clean however the panel that was in front of the air conditioning unit was not screwed in and just leaning against it. Very dangerous if we had children. Front staff staff was nice and friendly. As a rewards member, we receive a small token usually bottled water which was not received

Spacious suites and good complimentary food A minor issue that our room refrigerator was dirty something was left spilled in there and it was not cleaned out

The property was great, the rooms were new and great. My only issue was there wasn’t bedding I. The room for the pullout bed. When I called down to the front desk they said I need to come down and pick it up. So the room wasn’t prepared well and it is the customers responsibility to correct it?

Clerk at counter, room layout, breakfast Everything was great

Everything was great

Pleasant

The room wasn’t really clean, it was a smell in it. I sprayed lysol . Fingers prints on table, I was hostess a party in the area so I self with it.

The homeless clan and I love to set up. You have almost like an efficiency the way the room is set up the practice to use a little work only because the food was kind of cold or lukewarm. I love the kitchenette that’s inside of each other other units or at lease the room I rent it all. I love the place second time staying there

The mattress was uncomfortable, and the pillows were flimsy.

I highly recommend this hotel! The staff was very welcoming and friendly at check in and loved my little dog. The hotel is extremely clean. My room was quiet and spacious and safe for walking my dog. I will definitely reserve a stay at this hotel again!

Nice staff but had to switch room because the first room was extremely dirty.