Econo Lodge Rockford Casino Area

Do not stay here! If you stay more than one night- the room keys only work for 24 hours at a time, so you will have to go to the desk and ask for your key to work again after 24 hours. They don’t tell you this, you figure out after getting to your room late at night on the 2nd night. The business center is just a computer with internet, no printer (I really needed to print something for my trip). The breakfast is just a waffle maker, toaster with bread, cereal, milk, butter, and that’s it. You can’t take any of the breakfast items to your room, including the 6 oz paper cup of coffee. There is only one elevator for the 3 floors and access to it is limited at night at a certain point. There is absolutely no smoking anywhere on property but some guests were smoking and made the entire 3rd floor smell like pot. They do not service the rooms during the day if you stay multiple days, so if you need a new small/thin towel, you have to bring your used/wet towel to the front desk to get a new/dry towel. My outlet near the bathroom mirror did not work. The outlet for the tv and fridge kept shutting off. The air conditioner is set to 78 degrees unless you manually program it to turn on at a designated temp for a designated amount of time. They put a hold on your card of $150 for incidentals. You will get charged if you don’t return the room key and it’s very worn paper sleeve at check out. This hotel is run by a 3 person family. The Dad is the easiest and most polite to deal with.

The breakfast was too simple. Needed fruit and some kind of protein. The floors in our room were very dirty.

Clean room, helpful staff and great price!

I stayed there on my way to Minneapolis and I couldn’t have been happier any other place. Exceptionally clean and I plan on king that my stop in the way back home.

The room was clean and spacious. The staff was friendly. We checked in about 9pm but we were not told we would have brown water and no hot water. We couldn't take a shower. Next morning it was better. The refrigerator wasn't cold enough. The breakfast was mainly cereal, waffle, little muffins,apple and sliced bread with butter. Wish they would have bagels with cream cheese. Other than that it was okay.

Good for a night

Large hotel near many restaurants, and close to the freeway. Clean and comfortable. Nice bed. Pet friendly. Given first floor room; convenient to walk dog.

Close to highway so noisy. Clean but needs rehabbed badly. Needs new mattresses and for sure pillows. Would not stay again.

Everyone was very kind at the hotel. Everything was clean. It's obvious that the hotel has seen better days and are in the midst of a facelift so to speak. But even so our stay was perfect.

That being said it is an Econolodge. You are getting a place to sleep while enjoying all the activites of every room near yours. If someone sets their keys on an end table two doors down you WILL hear it. It also is near a main road and will be listening to sirens throughout the night. Nothing is perfect in life its okay for the money when traveling with pets.

dirty place

Yes

Checked in late evening (roughly 11pm) and departed before 7am. Turned in the keys at the front desk. About 7:15, a friendly worker called to see if we meant to return the keys, as we had a second night booked. We hadn't realized, but did mean to turn them in. She said she would leave a message for a manager to follow up with us about cancelling the second night. No one did, so I reached back out. I received a message saying the manager declined a refund. I sent further inquiry and received no response. Disappointing customer service, especially considering the very short stay. The property was clean, somewhat rundown, and under construction in parts. Given the managerial service, I would not recommend, as they seem unlikely to respond kindly to any issues that may arise during your stay.

There were a ton of bugs in the window. Little small ones just crawling everywhere. The host were a bit rude. Not the best experience

Guess you get what you pay for. Bed wasn’t comfortable at all with 3 flat pillows. Shower would only get lukewarm. Had no towels in the room. When we called to get towels and rags, staff only brought 2 small towels. My advice is to pay the little bit extra to have a good nights sleep and hot shower.

tiny pillows and not enough of them, beds were too soft for our liking, breakfast choices were limited but okay but the orange juice had an off taste. wouldn't want to stay in winter with having to go outside to access elevator

This hotel is located right by a busy, raised highway. We stayed on the third floor and the noise level was ridiculously bad, even inside the room. It was hard to sleep at night because of the amount of noise. The hallways of the hotel are bright and clean, but the room itself, not so much. Repairs were needed and just done very sloppily and unprofessionally. The breakfast was pretty lame - a couple of types of cereal and a semi-working waffle maker was about the extent (with watered down juices). The beds were very uncomfortable.

I would never stay there again and would not recommend. I wish I could get some kind of refund for the inconveniences, rudeness and not willing to accommodate our needs in a friendly manner.

Everything Can’t take breakfast to room

Everything Can’t smoke