Extended Stay America Suites Rockford I90

Staff was very friendly. Wally greeted me with a smile and was very efficient and helpful. He provided me with all the info I needed.

Nothing was unique.

This was a passable hotel, but it felt older. Not particular nice and the only amenity was a bar of soap. There is no ice machine, and the breakfast that was included is just granola bars and muffins.

Clean rooms, bed hard, rooms need updating. Would not stay there again

The bed was comfortable They had hot water but no tea bags, the hairdryer was missing, you had to go to the desk to ask for shampoo, it was an extended stay but you had to go to the desk to get anything for the kitchen, even utensils!!!!!! They advertised breakfast and it was a prepackaged muffin and a cup of coffee or hot chocolate...... NO TEA!!!!!! No juice!!!!! Nothing!!!!! If you are watching your carbs you have no options. It was a huge disappointment

Bed was comfortable Wifi was kinda slow but it was free and available Bathtub hadn't been cleaned (hair was still in it). Was really looking forward to taking a shower but didn't want to risk getting some foot fungus. Since the tub hasn't been cleaned, we didn't know what else might have hasn't been cleaned and so we didn't even go barefoot around the room. The following are more things I could deal with or don't consider to be a big deal: Thought breakfast would be more than just some coffee and nutrigrain bars. Didn't take a shower since the tub obviously hadn't been sanitized but if I did, I would have had to request shampoo? Why isn't shampoo just available in the bathroom? There were curtains but no privacy shade Bathroom counter looked like it was ready to fall off.

The location room size and being able to cook meals.

Nothing It wasn’t clean

Slow help from upfront,3 lights in my room didn't work,the toilet didn't collect enough water to flush and I couldn't get wifi

No

Clean room

Convenient and clean No real breakfast, having to even ask for cups or shampoo… expected same level as Hampton or Choice

Easy to get to /pricing was good Issues with connecting to the internet -had to do a 45-60 minute call to fix Also gave me a toll free number to call and then charged $1 fee but did get them to wave it

The room is clean and the staff is friendly.

Just a little bit more update in the rooms, like tv, refrigerator and shower.

I like that there is a regular size fridge. I like the view. The room is comfortable. I like the bathtub. I like their option of having a stove and cabinets for storage. It would be nice if there was a little shuttle or something to get to the local casino or restaurant so people don’t drink and drive because it’s hard to get a taxi on a short ride

This is an old hotel and it shows!

Fire alarm at 130 am was annoying and we found bed bugs in our room. We notified front desk, believe that should have comp the room but didn’t ask since we needed to get out of there.

I was not able to eat breakfast due to I was at work at that time.

Check in was an easy process. Wally was very helpful and process was quick. On Hotels.com pictures showed 2 queens beds but when we got to the room there was only 1 queen bed. There was a weird smell when we got into the room, We found a dirty Kleenex next to the bed and the furniture is very outdated. Came with a kitchenette but we didn’t use it. Bed was good but only gave 2 pillows and they need to be replaced. Overall good stay