Grand Hyatt San Antonio River Walk
About Grand Hyatt San Antonio River Walk
Grand Hyatt San Antonio River Walk, a family friendly hotel near the Alamo, is pleased to offer an exceptional dining value at all their downtown restaurants. Each child accompanied by a registered hotel guest will dine for free with the purchase of an adult entrée. Set on the San Antonio River Walk, 984 feet from Henry B Gonzalez Convention Center, Grand Hyatt San Antonio features an outdoor heated lap pool and sun terrace. Guests can enjoy the on-site restaurant. Free WiFi is available throughout the property and valet parking is available on site. All rooms are equipped with a flat-screen TV with satellite channels and a private bathroom equipped with a bath or shower. Some rooms feature a seating area for your convenience. For your comfort, you will find bathrobes, free toiletries and a hairdryer. Grand Hyatt San Antonio River Walk, a family friendly hotel near the Alamo, is pleased to offer an exceptional dining value at all their downtown restaurants. Each child accompanied by a registered hotel guest will dine for free with the purchase of an adult entrée. There is a 24-hour front desk and gift shop at the property. A 24-hour fitness center is also available. Ruth’s Chris Steak House River Walk offers on-site dining for breakfast, lunch and dinner. Bar Rojo, located on the Lobby level, features an energetic atmosphere offering specialty cocktails and small plates. Perks Coffee & More is open 24 hours serving coffee, specialty beverages and food to go. The Alamo is 1640 feet from Grand Hyatt San Antonio, while Tower of the Americas is 1640 feet away. San Antonio International Airport is 8.1 mi from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
Reviews
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The room was not clean upon arrival. We noticed dirty surfaces, an unclean bathroom, and overall poor housekeeping, which made us uncomfortable during our stay. For the price we paid, we expected a much higher standard of cleanliness and service.
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Everything was excellent!
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Exceptional
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The staff availability on a daily basis. With information and attending to just basic needs of the customers. It was fantastic. The taxes at the departure.
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Location AC in the rooms doesn’t circulate very well and no airflow in the bathroom.
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Gym, restaurants and location Room smell and temperature
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Clean, updated Walls are thin. All we could hear at night was people honking, cars revving or peeling out, etc. you would have thought we had a window open
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Overall excellent
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Very good
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Exceptional
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Nice location
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The location was great. Hotel was really nice. The coffee and snack shop was huge and had a great variety. Very clean, large room. Breakfast was delicious. The staff were all wonderful!
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The previous review were very accurate. I would recommend this hotel and would stay again in a heart beat!!!
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It's great place to stay, everything in proximity and scooters nearby to not spend a ton on uber
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Wonderful location. Clean rooms and wonderful staff. Had club access for breakfast and snacks was a perk
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I fully understand the importance of guest security and identity verification. However, despite correctly verifying my personal information on file and offering additional forms of verification, including Apple ID facial recognition from my phone, there appeared to be little willingness to consider reasonable alternatives because I did not physically have my ID in hand. What made the interaction particularly uncomfortable was being told security would follow me to my room, which felt unnecessary and humiliating given my efforts to verify my identity. The tone and professionalism of the interaction left much to be desired, and I did not feel treated with courtesy, empathy, or respect. To make matters worse, I also experienced duplicate charges of approximately $1,300 each during my stay, which remains unresolved at the time of writing. I expected a much higher level of professionalism, customer service, and problem solving from a hotel of this caliber. I hope management reviews both the handling of guest interactions and billing concerns to ensure future guests are treated with greater professionalism and respect.
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Very beautiful and clean property. No microwave in the room.
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The breakfast was outstanding (buffet). The room was clean and staff was very professional and helpful.
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Beautiful hotel and convenient to the convention center. I really enjoyed my stay. I wish that I could have stayed longer.
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Passable
Frequently asked questions about Grand Hyatt San Antonio River Walk
Does Grand Hyatt San Antonio River Walk have free Wi-Fi?
Does Grand Hyatt San Antonio River Walk offer parking?
Does Grand Hyatt San Antonio River Walk have meeting spaces, conference centers, or conference rooms?
Does Grand Hyatt San Antonio River Walk have a fitness center?
Where is Grand Hyatt San Antonio River Walk located, and how walkable is the area?
What's nearby
- San Antonio Airport 7.7 mi
