Hotel Indigo San Antonio Riverwalk by IHG

It was a cute nice, hotel. Parking is very wonky though and I wasn’t prepared or have to pay for valet being it was the best option because there is no nearby free area to park for hotel guests. There is no parking lot what so ever, so my best option was to pay valet which is 52 a night. That is a lot. But other than that the stay was great.

We went to a concert at The Pearl and wanted to stay near by. Bar food was good and had drinks. Enjoyed the resident cat. Can you please put some nice blankets to make cat house nice. Valet promised to have our car ready for us to go to the concert. We tipped him in advance then he left work early. Our car wasn't ready. Valet was packed and new Valet tells us that employee is known for leaving early doesn't provide any detail as to guests requests and splits leaving them a mess to deal with.

Great location, breakfast, and rooms.

First floor was a terrible floor to be on. Loud, dirty, messy, and disorganized. The premise was not kept clean at all. No one seemed to care at all. Even the cleaning staff was loud. Def not a place I would recommend or stay at again.

I Stayed here for 3 nights in June 2026. I found my room to be large but very dark, with an unclean floor, no hot water in my shower, and an unpleasant odor in my room. Lots of deferred maintenance is evident at the property with burnt out lights by the pool, crooked light posts, patio furniture missing cushions, etc. All in all, this property is well located to the Riverwalk attraction, and close to the Tobin Center, but it has not been well maintained or cleaned, making the rooms uncomfortable and the stay less pleasant than it could be.

Pleasant

Great location! Beautiful rooms and friendly staff

Friendly Staff How far it was from certain places.

The hotel is quiet and nice but lacks parking. Upon arrival you will be notified that if you are not a IHG Member you either valet for about $52 a night or use city streets or lots which still run between $42-36 a night. The hotel also only allows late check out for members as well. Thankfully these issues didn’t put too much of a damper on our stay. I did like the room size and the breakfast menu options. Also our room had a nice view from the balcony over looking the riverwalk and outdoor lounge area. So beside certain amenities only being for member who book exclusively through the hotels site I did enjoy my stay but wouldn’t stay there again due to those issues as well. I also would like others to know about these things since I wasn’t aware before my stay.

Breakfast was really good and Staff was friendly we had a great stay!

The location and everything Traffic

It was not the same as the photos on bookings portayed

Clean room excellent services and safe parking

Well kept and staff was friendly Location and took forever to get fresh towels after asking for towels from front desk, phone in room didn’t work either

everything worked out really well… Our greeting from Sarai was warm and welcoming, and she even got us an early check-in. We were so tired we ordered room service and a gal named Alma could not have been nicer or more helpful. She delivered our food right to our door and tried to help us get the San Antonio Spurs game on the TV. It was so difficult. She had a maintenance guy come into our room and figure it out for us My brother lives 40 minutes outside of San Antonio. The next time we visit we will be staying at your hotel for two or three nights prior to our visit. Thanks so much Jeff and Michelle Capen. everything was great/the room was excellent!

Superb

A nightmare from time we entered Gave us different room than one we booked and said they didn’t have that room

Everything Valet was slow

Valet was slow

Loved this Hotel.. Will definitely stay here again. One of my favorite Hotels