Plaza San Antonio Hotel & Spa, Autograph Collection

Everything!!

Wonderful property to stay at! Staff is very friendly. Down the street from the riverwalk.

Beautiful place. I will be back soon.

This hotel was in a wonderful location near the Riverwalk. The staff was friendly, room was clean, and I would definitely come stay here again when in SA.

Exceptional

Loved the atmosphere

I have to say, I was pretty disappointed with my stay here. I stayed at property for one night, just before my birthday, while I was in town for the Hospitality Creator Summit. I admit that I arrived before the check-in time time, but I figured that as a Gold Elite member, they'd be able to accommodate an early check-in. I was told by the staff that they would charge me $100 to check me in early, which I denied. It wasn't worth the expense to me. They stored my bag while I went about my early afternoon in San Antonio. Upon returning to the property, my room still wasn't ready, which was frustrating to say the least. I was given a room on a lower floor, which again, was ultimately fine though not preferred. I did really enjoy the Corinne; the staff were very attentive and I loved everything I had to eat/drink. I was cautious because of some of the reviews online, but ultimately was glad I had dinner onsite. The following morning, I guess the hotel checked me out prematurely, because the hotel staff came knowing at my door 4X, even after I had said to come back later. I had to yell through the door multiple times to come back later, as I was getting ready. And that was my stay. So overall, I left disappointed. I had intentionally opted for a nicer hotel to kick off my birthday, and it was very underwhelming for the guest service I received (outside of the Corinne staff of course), particularly as a Gold Elite Marriott Bonvoy member!

Beautiful property with great facilities, and walking distance around downtown. The manager at checkout. Pompous and rude.

Great staff from beginning to end!

Is always amazing

Very good

One of my favorite hotels to stay at! Request a garden facing room if you can. The space is well-maintained, the staff is very friendly, and the garden and pool area are beautiful!

Close Loud with dryers

Nothing reallly Oh idk, they gave me a key to an already occupied room and I walked into it thinking it was empty luckily we spotted their items and left quickly but that could’ve ended badly for Somone, we went down to the lobby got a new room after 30 minutes of waiting only to be situated in the second floor which looks like it’s going through major repairs and humidity was everywhere, the room smelled funny, the bedsheets where moist and smelly and the ac thermostat kept clicking every 10 to 30 seconds all night making it hard to sleep, the only decent quality was the balcony which we used for 5 minutes

Love staying here!

Everything was good with the exception of the knowledge of the staff concerning charges/fees.

Exceptional

The atmosphere Nothing

Exceptional

This place is hip and very fun! The Corinne restaurant has great food, but the service is very slow! I took my 4 month old malti-poo and he was welcomed so lovingly! They need a pet relief area that is not across the street. The hotel is walking distance to the riverwalk and everything! The staff is so helpful! I lived the stay!