W San Francisco

the hotel was under construction - should have had a better discount

Very clean property and excellent service

Best hotel. I try to stay in w hotels in general now

Staff are very friendly and helpful. Room was very clean and modern, I will go back there again.

Love this hotel! Awesome views and lots of convenient perks like cafes and a spa on property for people who might like to stay on campus to decompress. Like me haha.

Good

Great experience at the W in San Francisco. The remodeling made it hard to fully enjoy the hotel and lobby area as it used to be very fun and lively. I am sure the new remodel will be just as lovely. But the room we had was amazing. We were upgraded since they knew it was our 20th wedding anniversary. We are thankful to the great staff who made our stay lovely.

After seeing all of that, I did not feel comfortable in the room and honestly felt like I was sleeping in a space that had not been properly cleaned. On top of that, the room was very noisy and we did not get good sleep. We called the front desk to ask about the noise, but they were not really able to do anything. Overall, this was a really disappointing stay, especially for a suite. I would consider other properties for future stays in San Francisco.

One of my favorite parts of the trip was how easy it was to explore the city on foot. Start your morning with breakfast at The Grove, enjoy happy hour with bay views at Waterbar, and finish the evening with excellent sushi and Japanese cuisine at Ozumo. If you’d rather stay in, the hotel itself offers a great atmosphere for drinks, dinner, and relaxing after a day of sightseeing. The W combines a stylish, modern vibe with a prime downtown location, making it an excellent choice for anyone visiting San Francisco. I would definitely stay here again

I booked room with Expedia with 3 friends and they canceled my room we took the train out there then road the ferry to have a good time and they had no consideration very rude all because they would not except 300 cash deposit I had to walk to the bank 5 minutes away and that was there excuse to cancel room for no reason left us stuck in SF worst place ever racism at its finest! 700$ room and they treated me and my family so horribly wrong I never recommend this hotel ever !

I loved the location, the staff were very helpful. It was close to public transport and it's right next to the MoMA.

Cons: Short Front Desk Staff, Very Small Lobby and Bar Area (Made it worst during renovation) Overall: Enjoyed Our Stay

Great location great place.

Food MEGA EXPENSIVE $69.00 for waffles, chicken and OJ. Wagyu beef burger was spoiled- disgarded. That was $49.00. Order UBEREATS when in SF.

Phone did not work. Ice machine did not work. Fridge had no room for storage. Food MEGA EXPENSIVE $69.00 for waffles, chicken and OJ. Wagyu beef burger was spoiled- disgarded. That was $49.00. Order UBEREATS when in SF.

Exceptional

Luxe accommodations for a great price. The staff were absolutely, marvelously, friendly, helpful, and attentive. Place was impeccably clean. Nice contemporary decor. Lovely smell everywhere you went.

Great stay- If you are going to Moscone Center, it’s the best choice by far. Enjoyed the food and large room. staff was friendly,y and efficient —Gerardo was especially helpful

Exceptional

Very good