Best Western Plus Savannah Gateway

There is breakfast that was decent but that was the only good thing I can say about the hotel itself. The room smelt like urine, the bar soap at the sink was opened and used, the wash cloths were stained and when the storm came up our window whistled. The beds and pillows were super soft, if that's not what you like then bring your own pillow. There was a ceiling fan in the room that didn't work and had wiring exposed. I would not recommend this particular hotel.

Room was clean, we did have to ask for more shampoo but that was okay. We did end up right above the ball room so it was a bit louder than I would have liked but it wasn't terrible by any means. We had hoped to use the pool but unfortunately the pool was out of order. We were told we could use the pool next door but decided not to in the end. I would stay there again because the staff were super helpful and willing to help in the ways that they could.

Super convenient to I-95… Great price, very clean room, staff excellent. Definitely would stay here again

Easy check in, clean property, quiet

Check in and out was a breeze. All requests were handled promptly. Very knowledgeable and polite staff.

1. There were only 2 towels for 4 guests. The hotel knew we had 4 guest but didn't seem to care enough to provide towels. 2. The TV did not have any networks or local channels so I was unable to watch the Stanley Cup Finals on ABC after a long day of travel. This may not seem like much with most people having streaming options, however, most local channels aren't available for streaming away from home. It is beyond rediculous to not have local networks available on the TV. 3. When I needed ice, I followed all the signs to the ice maching... that didn't exist. 4. The AC was not strong enough to cool whole suite. 5. There were no towels, water, or cleaning supplies in fitness room. This is very unsanitary. 6. There were only bowls at breakfast (no plates). The kids had to eat a waffle out of a bowl. Staff was nice but other than that, this was a horrible room for the price. This is the first time ever I've stayed at a hotel and felt the need to leave a negative review.

Awesome

Used suite, one king bed. the floor in the room is wood floor which I feel clean and easy to move things around comparing carpet floor. check in was smooth, the receptionist was polite. When sleeping I was hearing water dripping and realized the noise was from inside of the small refrigerator. It was a little bit annoying. The breakfast started at 6:30 am. It was already prepared when came down. Oatmeal was instant. good coffee machine. The hotel is surrounded by other hotels and located all the way back.

El personal muy atento y amable. Una de las habitaciones aunque tenía el sign de no fumar cuando entramos boom full olor a marihuana. Ellos muy amable nos cambiaron, luego la otra habitación el aire hacía un ruido fuerte como que pronto se dañara y un boquete debajo del lavamanos. Nuevamente muy amable el gerente fue con nosotros para que escogiéramos la habitación que le quedaban disponibles. Gracias a dios con esa no había problema hasta que mi nena me dice mami debajo del lavamanos tenían trampa de ratones. En fin el servicio fue bueno.

The property was clean, breakfast was hot and fresh, replenished when options were low. The location is very convenient to the airport in addition to local restaurants and shopping. My daughter and I enjoyed our stay and will return if ever in Savannah!

Breakfast was awesome. We had to change rooms.

When arriving, both trash cans by the door had trash falling to the ground because they were so full. The mirrors in the room were dirty, and both soap dispensers were empty - by the sink and in the shower. We would not stay there again.

Great room, I love how big it was. Very comfy.

Room was very spacious and VERY clean

Our floors were filthy, our white socks tuned black from simply walking around to the room ourbfirst night. It took two emails, a text and finally a call to the front desk to get our floors cleaned after two of our five nt stay. Also, the pool was permanently closed and there was no notification of that before our stay.

The service was phenomenal and the room amazing, thank you so much for making our stay a good one

We got our key, went to the room and it wasn’t cleaned yet. Went back down to the desk, Alexander apologized, got us a new room and then walked us up to our room, it wasn’t cleaned either. Went went back down, Alexander got us another room and walked us back up to our new room and it was clean and nice. Alexander handles the situation like a complete pro, he should be at a luxury resort with his people skills. Just a fantastic person.

We liked the area and we liked the friendly staff The room was horrible. The floor is uneven, and the toilet isn't even fastened to the floor. The only option is to shower, as there is no bath plug, and the bath is so slippery that two of my kids fell multiple times while showering. There was no bedding for the sleeper couch so all three kids had to sleep on one bed.

좋은 시설 , 따뜻한 조식

The breakfast was wonderful and the staff and the room