Radisson Hotel Schaumburg

The hotel smelled like urine in the lobby and elevator when we checked in, then we were given a room that was occupied. The room had no black out curtains and very limited amount of towels. Refrigerator did not work.

Close to the area No towels in the room no phone

Location only Only 1 dry towel and 1 hand towel. I made over 3 requests for towels, which I never got. 2 personal appearances for towels w no luck CC scanner didn't work No ability to make change for s $20 for condiment purchase. Bed was squeaky No local television channels or guide

Good

We chose it because of location and thinking Raddisson was a well known hotel and it included breakfast. But it was very different from other Raddissons we stayed in. Not clean and no breakfast. Rude personal. Most of them are Hindu. They took pictures of our credit cards due to “hotel procedures”, they just gave us one towel for two gests for four days. They didnt clean the room even when we requested. They said they have no cleaning personal every day. They dont have breakfast. It was always empty or inedible.

The hotel over booked us and we had to drive 2 hours to find a different hotel that had availability. The clerk at the time didn't even give us the time if day, just told us we don't have a room and that was it

Absolutely terrible and dirty all the amenities they promoted on the site like bar pool cable tv were not even in service or closed the whole time … no housekeepers so no one cleaned our room. Literally ONE towel in our room we asked for more they said they were out til the next day then they only gave us ONE more .. the sheets were dirty at check in asked to get them changed . They changed them but with sheets with stains on them .. asked a third time about the sheets and they proceeded to give me a 3rd set of stained sheets which they told me I had to put on myself because they didn’t have housekeeping that day … fire alarm was broken and had no batteries in it .. pool closed bar closed no cable tv . Stains on the carpet . Stains on the pillows .. staff was incompetent and I could bearly understand what they were trying to say .. tried to talk to a manager but no manager was on duty to authorize my refund so I had to dispute the charges with my credit card company as it was a breach of contract for services it was uninhabitable and a hazard to stay in .. I’m not a Karen and am usually pretty chill about stuff but man this was the absolute worst hotel I’ve ever stayed in and I’ve stayed in some sketchy ones those atleast had clean sheets to sleep on . Terrible 100 will not recommend stay anywhere else but here unless you don’t care about clean sheets and towels and everything I listed .i even took pics of everything .

The location wasn't bad.

Bed: King bed has plenty of room for 2 people, and was clean and soft. Staff: Excellent, helpful, and respectful. Amenities: TV, small fridge, soap, shampoo, conditioner, lotion, and makeup removal wipes. No hand soap or hand towel for the sink, which was odd. Service: Housekeeping never came to replace towels or remove trash, we had to do this ourselves. "Needs Service/Do Not Disturb" door handle signs were not provided. Location: Beautiful forested area. Walking distance from a pizza restaurant and a 7-Eleven, short driving distance from the Schaumburg convention center and other shops. Overall: Kinda disappointing. This place needs to step up its game.

Needs more towels and fresh breakfast options..

Staff are unfriendly. I got injured from a metal sticking out of the bed, though I reported, none reached out to check

One working ice machine on 5th floor. One elevator, no coffee in the lobby or breakfast room. Water was empty when I checked in. Check in slow for me and also my friend.

No instructions for tv. Spent most of night searching for channels that weren’t movies Only had 1 towel for 2 night stay Check in was very slow Breakfast was cold. No flame under chaffing dish.

Staff made it easy to check in, room was clean, and a 7/11 right around the corner in case you want late night snacks. Only thing I wish is that the tv remote worked a bit better, and that you use xumo tv to watch stuff. Otherwise was a pleasant experience and I would definitely stay here again.

Location The lobbly is tiny , inadequate staff to guest ratio, Business office space dirty with cups left, small liquor bottles, ladies redtroom dirty with full broken toilet, plastic utensils not packeged sitting in the corner exposed in a shelving unit near the beverages for guests, cigarette butts and tissue in front yard, rooms had gnats, pool broken. Never enough staff to bring items to your room you had to get them. One ice machine worked

Very good

Tons of Problems with the hotel. Housekeeping didn't clean the room daily. Despite specifically asking for a cleaning that day. Mini Fridge was completely frozen over, I had to throw away my leftovers. The Smoke Alarm went off after a shower, Despite no smoke. Only one Elevator was working, and barely at that as the screen was removed. The room key randomly decided not to work. Breakfast was both limited, and tasted awful. While the bed and rooms were alright, I cannot recommend this hotel, especially since it's more expensive than a motel.

None No towels in our room. Dirty hotel. Dirty room, not swept, and smells bad. Pictures are deceiving.

very bad run down hotel no wifi ! no tv ! no microwave !

Bad