TownePlace Suites Tempe at Arizona Mills Mall

Exceptional

Exceptional

Everything great, and especially the breakfast! Very good quality all around

Good location. Clean and comfortable. I asked for room with a sofa bed, but that is not what we got.

Superb

Cleanliness Everything was good

Terrible property. Does not feel like a Marriott. Motel 6 would be an upgrade from this property. Bathtub and shower head had mold and pubic hairs caked in. The bed and pillows smelled like body odor. All the lights were different colors. Rug felt wet and mushy when walking on it. All the secutity doors to enter the building were broken and wide open. The only silver lining was the woman working the desk.. she took us to 3 different rooms to try and find one that was not moldy and dirty. She apologized greatly and we settled for the handicapped room. Awful experience!

The front desk staff were very pleasant and helpful. Breakfast was great, something for everyone! Complimentary Papa John's pizza each evening in the lobby was a very nice surprise! Rooms were clean, no complaints at all! After check out, I did notice on my invoice that they charged us for parking each evening even though we did not have a car. I called the front desk and they agreed to remove those charges. Certainly would choose this hotel again.

The free breakfast was phenomenal! Great options everyday. The staff was incredible. A couple shoutouts go to Christian, Tera, Vaunie & Edwin for the great customer service. I felt like I built relationships with these people. The hospitality was beyond my expectations. I would love to go back to this location next time we come into town. The pool was nice & clean as well. Thanks again everybody. Until next time! Highly recommend 10/10

The outside of the hotel is a little rundown. The rooms are really nice. The tub was a bit dirty. The breakfast was really good. The pool was OK overall everything was good.

The breakfast was good, but the waffle iron wasn't working properly. The red and green lights were not visible.

Exceptional

Just stayed 1 night. But it was comfortable and the staff was great. Would recommend it and will be back again.

Good stay. Price was good.

Our stay at the Townplace Suites was made to be exceptional by serving a hot daily breakfast and evening snacks, in addition to the full kitchen included in the suite. These amenities were very convenient and helped to reduce our overall food budget. We would highly recommend this property to anyone visiting the Phoenix-Tempe area.

Comfortable bed and good breakfast

Exceptional

Exceptional

And ruined our trip

Great stay! Room was very clean and quiet. Only negative was the bed was a bit uncomfortable but tolerable