Ramada by Wyndham Viscount Suites Tucson East

Now the bad: I found nothing bad about this property. The Wi-Fi was a little spotty but I used my hotspot. I did notice they don’t clean every day but I never want my room cleaned while I’m there. Finally the ugly: this is an older property and it looks like an older property but my room was a true suite- with a separate living area- a fridge- microwave and coffee pot - all for this price. I don’t care if the mirror is new - the amenities for this price are amazing!

Very accommodating and nice amenities.

Everything was great. Good breakfast.

I was happy to see they have been doing some maintenance on the rooms. My room was clean, and as always I love the place for it's quiet night.

The rooms needs renovations, bathroom walls are falling apart. The sink in the bathroom was tied by a towel.

Update

Room was warm. Five days into our stay we let them know and a maintenance man fixed it. Then it was great!

Front desk lady was very nice and helpful and helped whenever my family and I needed anything.

An older facility but well maintained.

Staff very friendly, free breakfast delicious, and all other amenities are well maintained And best of all Very Reasonable for what they offer. Highly recommend them!

I got there at a later hour. Front desk was amazing. I dont like to complain but had an issue with 1st room, second room tv didnt work and third room was perfect and fixed the a/c. I would stay again.. and the breakfast was great and staff very friendly . Thanks for a great stay

I stayed with my kids for a sports tournament. I chose this hotel for the breakfast reviews to save time in the mornings before games. It was nothing different than other continental breakfasts and we ended up not eating there because of it. The hotel was clean and kept up, but very outdated with rust and peeling on walls and bathroom. Staff was hit or miss, some nice, others annoyed. I don’t think I will stat here again.

This is an older hotel so the air-conditioning is outdated and depending on the room, may not work great. There is usually some rust around the fixtures in the bathroom. The bedding seems/smells clean. Floors seem to get a "good enough clean". With that said, I stay there often because it is very quiet and I can get a good night's rest.

Clean room. Not very cool. Had to use extra fans. Breakfast very good both days. Wilbur restaurant server Denise did a very good job. Check in and out smooth and easy. Recommend this hotel.

Stated at this location as a pit stop to our actual destination, from Texas to California. We had stayed at this location before and wow has it gone downhill. Had a terrible experience with the AC and cigarette smoke stench in our rooms. Our first couple of rooms were on the third floor, we had to switch rooms twice before finding out that the second floor had AC’s that actually worked. The first front desk employee we encountered was great, she heard us out and was understanding of us needing better rooms since we were traveling with our children. The second employee though, was minimizing our situation. When asked if we could move to a different floor, she stated she only had the 2nd and 4th floor available. When saying we’d take the 2nd floor she began to tell us that the 3rd floor had the “better” rooms and the 2nd floor had “beat up” rooms and described them as a “downgrade.” Said I’d take it anyway as long as the AC worked and didn’t smell. Got the rooms to the second floor and I did not see beat up rooms, they were actually better than the 3rd floor and appeared to be remodeled. I’m glad our stay was only 1 night. The breakfast was ok there’s just a small selection of items. I don’t recommend this hotel if you’re traveling with children.

It's an older property but they do a good job maintaining it. The front desk staff was very friendly!! The pool was great!!!

Breakfast was very good. The pool area needs work, it is not particularly clean or safe. The building and furnishings are beautiful in an interesting disco vintage way. Needs a bar for sure. You could have lots of fun dancing in the interior courtyard.

The Viscount hotel has been around for a long time. The entrance was beautiful and a large atrium with fountain was nice but not used. The room&hallway carpet were quite stained and looked dirty. The suite room was really dark/horrible lighting old . Our refrigerator was broke, the pull out bed had a trashed mattress, the bathroom was out of date, old plastic shower head that didn’t work good, and faucet that leaked. The pool looked pretty and was salt water (nice) was good temp and refreshing but a little dirty for 3 days…but the deck area all around was so broken and rocky, it was hard to walk on bare feet and a tripping hazard. after unpacking and with having some health issues we really didn’t want to move. The staff did switch out the refrigerator and gave us a cot. They were very friendly and tried to make it better. The beds were nice. The breakfast was good but we were late sleepers and it ended at 9am. 10 am would be better. Overall I was disappointed.

Great breakfast!

Very great place and very helpful staff. Love staying here