Sonesta ES Suites Tucson

Not recommended. Room was dusty, carpet had several stains, holes in bathroom curtains, burned marks on kitchen floor. Just pass on this. The photos on this app are highly misleading. Its not well kept and run down.

The room was very old, sink was cracked, place was dirty and smelled of smoke. Didn't have any bedding for the couch pull out, very uncomfortable for.our 14 year old. Only 2 sets of dishes when there was 3 of us. We were put in the back lot with broken down cars, travel trailer, and tons of ppl bbqing on the sidewalks by their cars late in the evenings. The upstairs live in guest was up stomping around all night, both nights. It was one of the worst stays weve ever stayed at. We had to park our car by the front desk area due to being worried it would have been broken into by one of the guys asking us for any loose change as we walked to our room. Terrible neglect and we should have never been put in this room.. Everything!

Over all it was a good stay. Staff was very friendly. Some of the dishes were not clean.

The property was maintained, staff was supportive, breakfast was above average., felt safe, rooms were very well maintained, we will return We had no negative experience

Good location. Has echoes of its former property owner which makes its design good and rooms comfortable. This hotel is “long in the tooth.” While modestly maintained (furniture worn, plumbing loose, poor mattress, vinyl furniture, slow drains everywhere) it is clean, but everything feels out of date. Rooms set aside for third-party bookings are next to the dumpsters which are emptied once per week at 6AM (ask me how I know this).

I was charged by booking and the hotel double charged me! It seems to happen a lot with your booking system! Creates more hassles!

Exceptional

Location is good.

Where is my money? You have not returned my money yet. This is starting to upset me. Are you earning interest off my money? Am I going to have to come down there and take it off of your property? Please return my money before I get f****** crazy.

The cost The bathroom backed up , the hot tub was down , the pool was freezing, the smoke alarm was covered by a plastic bag.

The bathroom backed up , the hot tub was down , the pool was freezing, the smoke alarm was covered by a plastic bag.

Not clean and tv doesn’t work so

Area location Not clean and tv doesn’t work so

a little bit dirty

Hot tub was down , and the pool was too cold to swim in . we had to wait over 2 hours to get the room . The plumbing was bad , the breaker tripped so I needed to unplug the microwave. The fire alarm was covered by a plastic bag.

comfortable bed There wasn't any creamer for the coffee and the coffee was cold for breakfast.

There wasn't any creamer for the coffee and the coffee was cold for breakfast.

Breakfast was fantastic, was different every day with wide variety of foods to choose from!

There’s a major roach problem

Great breakfast quiet place to stay