Staybridge Suites Tucson Airport by IHG

The pictures of the pool are misleading on the website. Very small and the water is very murky. The torches around the pool were not used. The refrigerator leaked water and was uneven. The a/c was loud as hell and missing a smoke detector. Stayed two days and didn’t get room cleaning. Breakfast staff were very nice and helpful.

El staff fue súper atento, muy agradable y placentero fue el hospedarnos aquí

Everything was above our expectations. It was great state

It was a decent hotel, however one of the TVs didn’t work and some of the lights did work in the main sleep area. Spoke to staff and they didn’t have a resolution.

Very good

The room Hot tub not working with no notice

Clean and big room. The only thing I wish is that instead of two full beds they can have two queen beds because two persons sleep tight in a full bed, unless you are in your honeymoon ; ) wich I wasn't : / The staff really make you feel great. Parking is easy and convenient if you need to use the airport. Breakfast and happy hour was great but in the morning they need more staff in the kitchen because we had to wait for some dishes.

Good

In both our cases, we were unable to move as the hotel had been sold out.

Front desk was very nice at check in, once we got to the room we couldn't find an ice machine so he personally brought ice delivered to the room.

Es buen lugar muy tranquilo

Upon check in, I realized that the hotel did not give me the 1 bedroom suite I booked like I’ve done before. I was given a studio suite and told by the front desk that Expedia lists things incorrectly after failing to acknowledge that my room was not the one that I initially book. Normally, I wouldn’t make a huge deal about it but as someone who needs to separate my work on my computer from my bedroom, the 1 bedroom suite is my choice (because of the separate living room space). It was eventually problem solved by the attendant by her finding a room that was somewhat similar to the 1 I had booked. I honestly was too tired to reiterate the issue and in the end, just accepted the nice gesture despite zero accountability taken. Aside from all that jazz, my stay was decent. I think in the future, I may just call ahead to confirm the room type to prevent disappointment.

The pool is beautiful

Absolutely wonderful experience!! Loved the breakfast served by the hotel. The rooms were cozy. Felt like home!! Would absolutely stay here again.

The only issue I had was during breakfast. They ran out of food early. The staff member was working alone & didn't have time to restock the food.

The best hotel by the airport and very close to shopping. Staff is excellent outdoor areas need some tlc

Great breakfast bar, very helpful Staff, good space in the rooms and the beds are comfortable. The room was very quiet and I had no trouble sleeping.

The gentlemen who worked the desk in the afternoon was awesome and helpful. The other person worth a shout out was the young man who was in charge of breakfast, The place was sold out and he worked hard. He deserves help, a raise, and recognition!

Great amenities in the room. Spacious room with fridge, microwave, and couch. No house keeping on weekends. Morning breakfast was good, when there was food. Long wait for food to be replenished. Will say waffles were hot and fresh. Hot tub was relaxing.

Breakfast was really good, not just typical lame continental. They had many choices.