The Leo Kent Hotel, Tucson, a Tribute Portfolio Hotel

Great location, friendly and helpful staff!

Was close to all downtown activities relatively walking distance has a good bar and Resturant

Its good. Its location is inside a downtown high rise including other businesses on other floors, so it was interesting.

Great place

We came down from Phoenix to see a comedy show. The hotel was in close proximity to the legendary Riolato Theater. The restaurant was perfect for a late night snack. Our room was clean and cozy..plus we were able to log into Prome and being the Morning Show. It was exactly what we needed to a

Great hotel in a convenient downtown location. Very modern room with excellent amenities. The hotel restaurant had a great lunch menu and there are several dinner options within easy walking distance if you want to go out.

This was our second visit to this hotel and it was really nice both times.

The bed is super comfortable the whole room is just so calming and peaceful. It’s my favorite hotel to stay at every time I’m in Tucson

This was a terrible experience overall. Elevators broken. No hot water in the showers. Messaging in app not working. No toiletries. No bathrobe. No slippers. No way to order breakfast. Just awful.

All the front desk staff I encountered after Chris who was great when I first checked in were in training and my card was charged multiple times, even though my stay was fully paid for in advance!! None of the staff knew how to remedy it and finally after my insistence the general manager was called and he was helpful. However one charge was for $1300 that even he wasn't sure how or why my card was charged? I spent a lot of my stay stressed out calling my credit card company trying to get the charges reversed. When checking out, on my way to the airport a trainee told me my card was declined for a room I had already paid for in FULL on hotels.com. The front desk manager then appeared she acted condescending and wasn't helpful. I finally asked for the general manager again who when he finally arrived from his office let them all know they were mistaken and I could leave for the airport. I would like to say I'd stay here again as the location is great, the restaurant staff lovely, but the issues with the front desk trainees and front desk manager and multiple charges to my card has put me off entirely. No apology from the front desk staff for any of the inconvenience. Too bad.

Only one coffee pod in the room (tgey had one decaf, one regular) That was the only improvement that I noticed was needed.

We arrived very late, the staff was friendly. Bed very comfortable and very clean room and bathroom. Just sorry we were not able to enjoy the other amenities!

Hotel was ok. Busy area with cars zooming past in the middle of the night. Rooms were small. Hotel restaurant needs to update its menu. Valet service was very good.

If there was one thing I was a little put off by it was $39/day for Valet (quite steep for Tucson) and $10/day for wi-fi. At most hotels wi-fi is now included. But all in all, I would stay here again. It's elegant.

Nice, clean rooms and comfortable bed. Only one coffee pod in the room and no coffee, tea, or water in the lobby. Parking on top of room expense was a lot.

Good location loud cars

Although they upgraded our room for free which was so generous!! The room was very dusty!

Isaiah was great in valet!!

Very modern and clean Front desk never sent the extra two towels I requested.

The hotel is well located, the staff helpful and the room comfortable. The breakfast was excellent. The parking lot is hard to identify, there is no instruction on how to get to the parking spots until you are deep into the parking. Also, the voice call in the parking device is barely working with a very poor sound quality. Another issue was that the "high floor" option was indeed in the middle of the building, but still mostly obstructed by other buildings. High floor should be higher in the building.