Crowne Plaza Virginia Beach Town Center by IHG

Hotel was clean . Had problems with the television but staff helped quickly to resolve . Do not like the woman coming in out who were dressed as if they were prostitutes.

Room was comfortable and clean. Staff was very friendly and helpful. The restaurant closed so early on a Saturday evening. Would have been nice to be able stop for a drink/food at the end of the evening (which was around 10pm).

The room we had was very clean and the location is good. Was only a 10 minute drive to the beach so was good to be away from the crowds. The staff very friendly and helpful. No charge for the parking either. Only thing is if you don't mind driving to the beach and back each day. There are pros and cons to staying a little drive from the beach. It really depends on what you want.

My bathroom door fell off the track onto the floor. They gave me a second room that was already occupied. The 3rd room was a handicap room with two full size beds. Lastly when I booked the room it stated it had an oceanfront view, only thing I saw was the highway.

Exceptional

Soundproofing was good since we were on freeway side. Noted a few opportunities for maintenance to do some upkeep. In room Newman Own coffee was horrible.

The restaurant? Completely different story. The food is horrible, the wait staff slow, kitchen cannot cook. I wouldn’t waste money on food there. I would stay again, but not eat there ever again.

The included breakfast is really a joke. First, they never gave me the coupon when I checked in and when then they only gave me one when it was supposed to be for 2 guests and for both days I stayed. And the prices for the breakfast are outrageous and the food came out cold

Very nice hotel and room! Only minor things that was annoying: hallways were extremely hot, like no AC, but the rooms were very comfortable and nice. We found more than a couple hairs in the tub, in the bed and on our towels. It's just a detail I feel were clearly obvious to see and should've been seen as well by the housekeepers. Then our key for the room was deactivated an entire day before our check-out which was another nuisance. Overall though, very nice stay and amazing location to everything.

My family enjoyed our stay! Check in was easy and the staff were very friendly and accommodating to our needs. The only down side was that someone left their toothbrush on the floor, so I don’t know if the room was fully cleaned or just overlooked, but our overall stay was excellent!

I paid for breakfast for 2 for the 2 days we were there unaware that we needed a breakfast voucher, we were not given or told about it when we checked in either. So.when.we.got to breakfast the next morning, we ordered from the menu, the pamcakes tasted like the milk went sour or they added lemons to the batter, we did not eat them, so the host (wonderful man) gave us a discount on an already paid breakfast, but sonce we didn't have a voucher and no one told.us it was only the All American breakfast we could order, i paid 28$ for 2 eggs, 4 bacon and a bowl of grits! The next day , we didnt even bother with breakfast there. Then the pool is out of service and green. In the new room.we were put in didnt have a bathroom door that would stay closed without a rag shoved in it. When the cleaning staff came, they didnt take the trash or fill the coffee. It was an over all waste of money! I could've gotten better at the budget inn! Oh and if you THINK your near the beach.. try 9 miles! Don't go by their pictures! 1000% would NEVER recommend

Everything thing was great, but the breakfast was horrible, it was cold, dry, hard, and the wait time was ridiculous. We waited 2 hours for it, and we did not even get one of our juices. There was only one staff member working breakfast, and it was hard for her.

Clean room. Friendly staff. Nice and quiet location. Easy access to everything.

Just mid

The hotel was nice. The restaurant was nice. The only issues we had were when we first arrived it was hot in our room. We were under a heat advisory and our room didn’t have air or a fan on it said it was 75 in the room. So we turned air on and we had to leave to go concert. Our fridge was also frozen over and was leaking water. Well when we got back at 12:30AM we were hoping to come back to our room with a cool room, but the air was off again and it was 78° so my husband went downstairs to let the receptionist know that the refrigerator was leaking water and that the air conditioner wasn’t working. They did put us in another room but when we got to that room, there was no air going or no fan going so it was still 75° in that room at this point it’s 1 o’clock in the morning and we did not fall asleep until probably two or so in the morning or later just until the room cooled down, but I was very disappointed that they did not have any air going in the rooms, especially being as hot as it was outside when mentioning this to the member of the next morning, she said that it was working it got bumped off. She wasn’t informed that no it was working because we had to turn it on ourselves in order for it to cool off in the first place because it was not on one when we arrived initially to our room I honestly feel like I should get some type of refund back on my stay because we spent majority of the night trying to stay cool

Very comfortable room and bedding. Loved the larger tv and plenty of channels to choose from. I would stay here again

Clean, good wifi, good location, nice staff, good price, packed hotel shop

I had an awesome stay. My only complaint was how far the parking spots were from the front entrance and I wish I had more time. But I will definitely stay again and next time I'm bringing my swimming trunks.. The speed of that elevator is scary fast! They have a nice looking bar that has food. Taco Tuesdays I think. I just got in late so I missed some of the good stuff but will definitely plan ahead next time. I'd give it an overall score of 9/10.

The rooms were poorly renovated. The AC units in the room are extremely loud, and it was difficult to sleep with the unit on. When we arrived, they key we were given was for a room already in use.

Very enjoyable stay. The hotel was clean and well-maintained, the bed was comfortable, and the shower was excellent. The heated indoor pool was a nice feature, and the staff were friendly and helpful. Plenty of parking, lots of nearby dining options, plus a nice restaurant and bar on-site. I would definitely stay here again.