Hampton Inn & Suites Austin-Airport

Would I still recommend this hotel, most definitely. The hotel grounds and rooms are always clean and the location for me is on point. The only downfall are the homeless who tend to hang out at the 7Eleven next door. They don’t really bother anyone, but just a heads up of what to expect.

My only concern about the hotel is that both times I stayed there, a handful of homeless people mill around very near the property. It is not the fault of the hotel, but since I have seen it on both stays, I presume these are "regulars" who roam the general area. Besides that, the hotel has been pleasant to stay at.

Let me start by saying that there was nothing wrong with the hotel, my 1 star review comes from my arrival and check in. After being on the road all day and arriving almost at midnight, I was told they had to give one of my rooms away. I was like, what’s the point of making a reservation in advance, just to have the them give away your room to someone else. I had to wait an hour before another room was ready. So basically I had a room for about 3 hours because I had an early flight the next day. UNBELIEVABLE!

Inside was spotless. Workout room was lacking but of most importance was the pool area. The pool was filthy and the area around the pool was filthy with bird poop everywhere. The water level was too high so skimmer was ineffective.

Breakfast was great and so was coffee

I liked that it was close to COTA. The bed and pillows were amazing!! The breakfast spread they had was nice as well, I'm just sad that we didn't get to enjoy the waffles because we had to leave early.

Clean place

Room was not clean

Exceptional

Gf ask

Will go back again!

Breakfast was in a very clean and neat area noise from highway

Very clean.

It was fine

Close to airport for early morning flight. Great room with great air conditioning. Staff was friendly and gave great suggestions for dinner

The room itself was comfortable, complete with full-size shampoo, conditioner, body wash, and lotion, which was a nice touch. There was also a small fridge available, although it was unfortunate that there wasn’t a microwave in the room. However, I did encounter some issues with the restroom. We experienced a slow flush, and during the night, it became problematic when I found myself in need of the facilities. I ended up having to go downstairs to use the lobby restroom since the one in my room was running. Given that it was 1 AM and I had an early flight at 3 AM, I didn’t feel inclined to call for maintenance. To add to the frustration, the lobby restroom had little to no toilet paper and lacked hand towels, which further detracted from the overall experience. While the stay had its positives, these issues, particularly with the restroom facilities, significantly impacted my visit. I hope the management can address these concerns for future guests.

The room was nice and clean and the bed was good. I was surprised to find that there was no trash can in the bathroom and the knob to turn on the shower was very difficult to pull up. I think it might be time for an update of the window coverings as there were a little too short to really block out the very bright parking lot lights. The breakfast was satisfactory but I didn't think the choices were as extensive as other Hamptons I have stayed at. Maybe it was just that it was a Saturday. Overall it was a good convenient stay.

Great stay!

Should have had cleaning service but they didn’t show. Had to get extra towels for the room on Saturday night.

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