Residence Inn Charleston Riverview

Great customer service at front desk in checking in and out. Would recommend !

Exceptional

It was a nice stay but a little outdated. Exhaust fan didn't work in the bathroom but overall I would stay there again.

We stayed in a 2 bedroom suite, which was perfect for us. The bedrooms are on opposite sides of the main living room, and each bedroom had its own bathroom. We were very comfortable staying here, it was an easy drive into the heart of Charleston, but far enough away to avoid the hustle and bustle of downtown. All in all, a great place to stay, with lots of room to unwind and relax.

They didn't have a good selection for breakfast it could have been better. The TV didn't have good choice of channel.

Rooms, especially bathrooms, are dated and need updating. Bathroom space is especially small. Tub/ shower was very slippery and borderline dangerous. Breakfast was not very good. Do not plan on staying here in the future.

Great staff and room

Death trap bathroom tub. So slippery you were afraid to move. And this was a handicap room! better than average breakfast

Very good

We had to move rooms twice. The air in the first didn’t work in one of the bedrooms. It didn’t work at all in the second for either bedroom. In the first room the kitchen cabinets were so dirty on the fronts. In the second the smoke detector was hanging out of the ceiling by a wire. All 3 tubs had clearly been painted and were peeling and stained and even had sandy feeling stuff all over the bottom of one. Stains on the carpet, gross looking showers, and generally just gave an icky vibe. All the fridges were damaged beyond comprehension and it was all so old and so worn down. Not at all what any of the images online look like and nothing like you’d expect so close to Charleston. Total letdown and honestly felt like we really overpaid because it was so run down and awful. The day staff were great about moving us but the woman who checked us in that first evening had attitude, like she was doing us a favor and we were annoying her.

Exceptional

Clean, well proportioned room. Plenty of parking and pleasant breakfast. It’s a bit dated and the pool is small and uninviting looking. Not the easiest place to get into town from.

Everything was fantastic until we used the beds! The mattresses were way too soft!

Awesome!!!

The breakfast could’ve been a little bit better

The location was great. We loved that the shuttle that took us downtown. The drivers I drove the shuttle a great and the staff at the hotel was great. The breakfast could’ve been a little bit better

Good

Exceptional

Glad that hotels are now offering kitchens. Appreciated the shuttle to the historic section of town. Staff was responsive when it was late for the 7am shuttle. Why so many different prices when trying to book? They had music piped in the main hallway ALL NIGHT LONG. Our door was just around the corner. Why do hotels feel the need they have to jam in huge TVs that dominate the rooms? Some of the doors didn't close easily or well. A slider on the ground floor didn't latch well - a security risk.

Close to city center