SpringHill Suites Charleston Riverview

Very clean and spacious, nice quiet area. Staff were amazing throughout the stay, very helpful and nice.

The staff is phenomenal, so kind and helpful! We will definitely be back.

Nice breakfast and the room was decent.

Breakfast was exceptional. Nice variety. Very clean breakfast area.

Bad experience. I was unable to get expedia refund nor insurance refunded after a 3rd night cancel due to winter weather. Expedia trip insurance is fraudulent for not paying for the insured night. Room floor was sticky on arrival. Got sick from breakfast. Maintenance door in hallway permanently held open with towels?

great location and value!

Overall, our stay was good. Staff was accessible and helpful, breakfast was good, parking was more than adequate. While the room was clean overall, the floor was not. Our toddler grandchild's feet were filthy in a short time after being barefoot. In addition, the room had a pullout

The hotel itself was fresh and clean! Staff friendly.

Very close to downtown area

The hotel is in a great central location, has free parking, and a shuttle (extra fee) if needed to sightsee downtown. It was clean, in a very safe area, and the lobby nicely decorated, although there is some need for maintenance around the property. The front desk staff was very friendly and helpful. Breakfast was very good, especially the croissant egg sandwiches. We chose this hotel for game playing tables in the lobby and for daily pool time. The pool was nice and not too crowded; however, it desperately needs more umbrellas! One umbrella over one table was very skimpy and always taken. It would be a great addition to have HOOKS in the room to dry bathing suits and/or towels. Lastly, for longer stays, it would be very nice to have better cable selections. I was happy to see the possibility to stream on YouTube or Prime, however, I did not have my password to use it. So, remember to keep your streaming passwords handy. We would definitely stay here again!

Exceptional

Good location. Great AC in the room. Spacious room. Decent breakfast. Lots of parking. Nice check in staff. The beds needed new mattresses…much too soft. Housekeeping never cleaned my room the first night of a 2 night stay.Showed up at 5ish to check the room…did not have an excuse why my room was missed. Asked if I needed any new towels….no. Told them too late now to deal with doing the room. Need more supervision.

Superb

Our room was on the fourth floor with a balcony, great view. The room appeared very clean n fact the doors were shiny, however, I walked on these floors and my white socks were completely black after 5 min walking on the floor. Good thing we brought flip flops to walk around the room. Aside from the floor, the room was clean. Our biggest issue was the AC. The outlet was 4” away from one of the queen beds and even if we had it at 62 deg, the room never got below 71 deg. Now you might think that’s ok but the temp by the other bed was 79!. The unit only saw temps close to the first bed so the room never got to a normal temperature of roughly 72 deg. I would not return to this hotel given these issues.

Location is nice, parking is free, laundry is clean and up to date, nice gym, but I think this hotels maintenance needs some attention.

Exceptional

This was a wonderful all around place to go to relax, enjoy the scenery, and taste good quality food for complimentary breakfast. Need selections of flavored creamers for coffee bar.

Everything was wonderful!

Spectacular view and enjoyable breakfast options.

Very clean, very comfortable, very spacious rooms. Great amenities like pool and free hot breakfast.