DoubleTree by Hilton Hotel Chattanooga Downtown

Bad

Great stay. Perfect location

Exceptional

Bad

The staff was excellent and the Hotel is located within most of the popular restaurants and entertainment in the downtown area. The Hotel is being renovated right now, but is expected to be completed by August. Even with the construction going on now the Hotel was still very clean and accommodating.

Exceptional

No hair dryer in the room

Although rooms were remodeled they are way to small, not enough towels , couldnt bring blockout screen down due to new furniture installed next to it and we found a white tiny pouch filled with white powder stuck to ceiling . And not enough parking… will never stay here again

Recently remolded. Very nice design.

The staff was nice that we encountered. I do however wish the gentleman that checked us in had told me the hotel was under major construction before we came because we called with questions. Parking was horrible we had to park somewhere else and walk to the hotel because 75% of the lot was shipping containers. Had to go buy an HDMI cord in order to watch streaming from our laptop since the tv did not have any options. The elevator was under renovation as well and the wood in it didn’t feel too safe. The room was clean and decent and the cookies were great as always. Just a bad experience with the rest.

Helpful

Convenient location clean comfortable rooms. Quiet atmosphere. Very friendly staff. Nothing it was all good!

Right away the check in clerk was very welcoming with lots of great ideas for local places to visit and enjoy a good breakfast. The cookie was a nice touch. The lounge was nice. The parking needs to be figured out, maybe side access to the building would help guests have an easier way to unload and head up to room. There was some rennovating going on and the floor I stayed on had not been updated yet which accounted for the low score on cleanliness. Overall it was a good stay, I would recommend for visit and will probably book again when visiting city.

liked the room just wish there was a balcony, kitchen facilities, smart tv the $25 daily parking on top of what i paid nightly for a room. The fact that there was a reception and all the parking was taken by those people and I still had to pay $25 and was redirected to park somewhere else

Bar was well stocked, but they were under. Renovation and a lot of the construction material was stored in the parking lot. But they had accommodations for parking at other lots

Disappointing

YES, THE ROOM WAS CLEAN. STAFF WAS GREAT AND FRIENDLY

I was not aware that I had to pay for parking $25 plus tax & $18 breakfast. It is too much plus tax

We were put on a floor that had construction going on above us and were woken up to the sound of hammers at 7am. Will ne

We were put on a...