Doubletree Hotel Grand Junction

Nice beds, clean room.

Great place to stay.

Older hotel, but staff were very helpful and friendly

Very nice rooms. Bathroom was a little small.

The staff including Nikki, from Minnesota, in the lounge, was very nice. Unfortunately, the food was average. The property is dated and in need of an “up lift”. The cookies as usual are excellent.

Very nice and clean. For the price, a free breakfast buffet should be included. At least something like continental breakfast.

Poor mattresses.it was like sleeping on a board. Had to pay $12.00 for parking in an open parking lot!

The staff were wonderful and very helpful! The room was clean and well stocked. The gym had a wide variety of equipment to use. There was ample parking. Definitely would stay again.

The same carpet AND furniture is there today, as was 40 years ago! Can you imagine a dirty carpet in our suite? Can you imagine a mountain view of The National Monument through a bedside window that had not been cleaned for how long? Can you imagine sitting in a chair that literally "bottomed out," or chair and couch forty years old? Imagine all the rest, because it was quite vivid. Fortunately the bathroom appeared clean, so I used towels to get across the room to dress, so my feet wouldn't touch the filthy carpet before I put on my socks and shoes. I would expect this in a Super Dive for $69, not a Hilton Doubletree property for a couple of Ben Franklin's. Might also want to put the $12 open lot parking fee towards the parking lot pot holes. Of course, we will cancel our July visit to this property. The really good news-the desk check-in/check out was excellent, with a very friendly and knowledgable staff, Doubletree cookies, and in-room coffee service. Unfortunately, Grand Junction has more demand than supply this time of year, so you'll have to stay somewhere. I doubt the hotel manager would put family in Suite #710 for a wedding or other event, even a comp. :( Such a great property location to deliver a filthy and disappointing experience. For a professional carpet cleaning service, you could make a serious living here.

Great stop on way from Denver to SLC.

Property was well staffed and hospitable. Room was spacious and very nice. To note, Susie in the restaurant was fantastic.

Great staff

Someone in management decided it would be better to wait with the info, making it inconvenient to cancel. And having to, on the fly, decide if I could wait to take a shower. This not in the best interest of their customers and clearly designed to reduce the number of cancellations. They showed they don’t care.

Staff was friendly. We were not informed that there was no hot water until check-in. We had a schedule and no time to change reservations. We were told it would likely be on by the next morning. It was never restored for the next two days. We called and were told sorry nothing they could do. The pool area was not clean, the hot tub was green. Overall very poor stay!

Plus the view of the golf course and the monument was gorgeous.

No hot water for my entire stay

The Parking lot was full of potholes.

If you are planning on staying at Double Tree, call ahead and verify if they have hot water. During our stay, there was no hot water. I understand things happen, but really wish I would have been told ahead of time there wasn’t any hot water. They are affiliated with a club so you can shower there I was told. After an argument with the manager, they finally made things right. I would have found a different place to stay if I knew ahead of time. The rooms are a bit outdated but it looks like they are renovating the place. Staff was just ok.

Got there and was immediately told that we would have no hot water due to the boiler being out?! Told us we could go somewhere else with no cancellation fee. OK. We were there for a wedding and really didn't have time to make other accomodations, so we stayed. Didn't have hot water the whole time! Hot tub had no bubbles and was lukewarm. Paper plates and plastic glasses used for everything in restaurant "due to renovations?" Usually, Hilton properties are decent but not this one. At least not right now. And, to top it off, we were charged $12 per day for parking!! Crazy!!

ings happen and no one place is perfect...however, this hotel was the worst!!! Upon arrival we were told the boiler was out and there was no hot water, but we could go to the gym nearby to shower. We figured we could manage and the issue would be resolved by the next day....nope! After a cold shower we went downstairs to grab a bite to eat at their "continental breakfast" $13 each for powdered eggs, gross potatoes and semi-decent bacon...I will give them credit for pretty good coffee. At breakfast we saw others using vouchers and another guest told us to get one from the front desk as they were giving them out at check in due to the boiler fiasco...apparently we checked in prior to this happening. Since breakfast sucked, my husband went to grab one and was told they were out and maybe we'd get one for the next day. At that point we were done! I get the difficulty but the staff seemed to have just given up. We jumped in our car and found another hotel up the road...La Quinta which was wonderful, btw. I have yet to see the credit for the nights we did not use...stay tuned. All in all, the place was horrible from top to bottom. The room even felt sticky and uncomfortable. I would definitely avoid this hotel.