Holiday Inn & Suites Grand Junction by IHG

Clean Expensive

Mattresses are hard as a rock

While staying there for a CMU tour, there was a kitchen fire or something. Tons of smoke and the smell of burnt hamburgers during our stay. No fan system going or anything. More like a motel 6.

The staff was friendly despite being way understaffed at the restaurant both during dinner and at breakfast. The rooms are dirty. The carpet in our room felt sticky. Not just one spot but the whole thing. The breakfast buffet was terrible. It cost $15 and you can get a more quality free breakfast at most other hotels.

We used the airport shuttle and it was very handy

Not as clean as I’d hoped. Shower was moldy.

It was easy to find and had nice patios to sit and chill at. In my room when I opened my blinds there were so many little bugs everywhere and as I was sleeping there were bugs that bit me a few times

The room was great and clean! The bed’s were okay, of course not like at home but for a hotel they were good. The staff at the front desk was very helpful and got us into our room fast. We arrived right at 3pm and had some place to be but wanted to unpack out stuff first. The gal at the desk called up and got a room for us quickly, even though at first they said we would have to wait 30 mins or so. We really appreciated that! The breakfast that we had vouchers for was awful! I feel badly for anyone that actually paid for breakfast, and the voucher was not included in the cost of the room. Very, very burnt bacon, the potatoes sounded likes stones being dumped on the plate and our “server” never brought us cream for our coffee and only filled my cup about 1/4 way full. I went in the lobby and made my husband and I cups of coffee. The juice machine was broken so they brought around orange juice with ice in it lol. Very watered down to say the least! We had vouchers for both mornings but after that first experience we chose to skip the breakfast and eat at Village Inn. We would stay again, but definitely not eat the breakfast. We did not use the pool or drink the coffee in the room so the amenities we would not know much about.

Very good breakfast made to order Need better signage from the interstate

Exceptional

None of our requests were met. The TV by the bed did not work. The window was wide open so it was an ice box. The bathroom was filthy. All we did was sleep, shower and leave. It was so uncomfortable. I let the front desk con me into joining some stupid thing for a late check out and none of it was worth it. Honestly I think we deserve a refund.

Nothing. This was the worst stay. None of our requests were met. The TV by the bed did not work. The window was wide open so it was an ice box. The bathroom was filthy. All we did was sleep, shower and leave. It was so uncomfortable. I let the front desk con me into joining some stupid thing for a late check out and none of it was worth it. Honestly I think we deserve a refund.

Clean updated Nothing

Our room was spacious and comfortable. The staff was very accommodating of any requests we made. Breakfast was buffet style, although there was also a menu you could order off of. The buffet breakfast choices were simple but adequate.

A decent place to spend a night.

There was not nearly enough parking in the lot. The room was clean. The bed firm, maybe too firm.

Very good

Good stay. Nothing to crazy on the good or bad side

This hotel canceled our room when we were minutes away, saying that they had overbooked. We had been in the backcountry for a week and were anxious for amenities, especially our young kids who were ready to shower and swim (the pool was why we booked this location). Then they told us we may or may not get our money back. They were less than helpful, rude even, in a stressful moment.

Good