Springhill Suites by Marriott Hampton Coliseum

The hotel has many places that need maintenance. The bathroom wall is significant broken. The bed sheet appears not fresh. The sofa bed was supposed to sleep two people but the upper layer smells bad. The reception is friendly and helpful though. He changed us to another room, but the sofa bed was broken.

Staff made stay worth it

Room was clean though the hotel

The staff were extremely pleasant and very helpful. The front desk and breakfast staff were friendly, always had a smile and engaging with us. They were the highlight of our stay. It would have been nice to have been able to swim but it didn’t take away from our pleasant experience.

everything nothing

The hotel was really nice, the room was very spacious and clean. The ONLY thing my wife and I didn't like was the location of the toilet paper. If you're over 6 feet maybe you can reach it easily but I'm 5'6" and we removed the roll and placed it on the back of the toilet.

Unfortunately we were met by roaches in bathroom basin & shower.

Not to mention the towels were disgusting, the floor had multiple stains, and they charged for parking even though this isn’t a downtown area nor near an airport. Stay somewhere else because this is the worse Marriott experience I’ve ever dealt with.

Passable

staff was great but the maintainenace on the outside of building could have been better. parking lot was not maintained

I got bit by bed bugs

breakfast exceeded my expectation, room was in excellent condition, location was great for moving around town. I will definitely come back. My son and I enjoyed our stay. Thanks to the entire staff. Great job! There was not anything that I did not like. I wish that I could have stayed longer. This does not apply to my stay. Everything was very likeable. I will visit again. Great staff and great location to travel throughout.

Front desk clerk last during the day was awesome. I can tell that we was a man that took pride in his work and deeply cared about the customer experience at this facility. Very impressed by the staff and customer service I was provided by this professional staff.

Exceptional

I can’t say what I didn’t like but I can say everything else was excellent love the staff they were so friendly helpful with information always with a pleasant smile and attitude very good I definitely will recommend and definitely will be back at this hotel only God bless all!

I enjoyed my me time room was good The TV was buffering a lot

Staff was very respectful nice love Darius I will no doubt stay here again

Everyone was super friendly and respectful.

The front desk staff was very friendly and helpful. The pool was closed. Breakfast during the week was very disappointing (only oat milk for coffee, only turkey sausage, no waffles). But Saturday and Sunday the breakfast buffet was very well stacked.

The staff was awesome, very kind and respectful.