Courtyard by Marriott Dulles Airport Herndon

In addition to the excellent Marriott bedrooms, this hotel offered shuttle service to and from Dulles Airport. Although we needed transport earlier than their regular van service, the hotel arranged a Lyft car for complimentary transport.

Location perfect for airport

Friendly staff. Checkout was a challenge, but it worked. Clean rooms. Comfortable place to stay.

The bathroom setup was awkward. The glass for the shower is on the wrong side. Anytime anyone took a shower, the floor pretty much was extremely soaked/flooded. Constantly used up so many towels.

Clean rooms, comfortable bed and friendly staff.

Staff was great, room was clean and a nice size. Great location in walking proximity to metro. Contrary to the hotels name, the metro stop is Innovation Center, not Herndon.

Very nice hotel with great staff and close to thecairport

Stayed here for one night because of its convenient location near Dulles Airport.

Quality everything! Great night sleep!

restarti

Staff was very helpful in getting us a Lyft to go to the airport at 3am. Room was generally clean. Shower never heated up beyond a tepid warmth, and that took 10 - 15 minutes. Cabinet door was hanging. Lamp shades were discolored and old looking. Elevator floors were filthy. Rear outside area was dirty and in disrepair, with filthy torn cushions and decayed wicker. Fireplace looked worn and not in good repair.

Comfortable rooms. Friendly staff. Excellent shuttle service

We had issues with the shuttle not showing upon arrival at Dulles and the next morning when we had to catch another flight. While the phone response time was quick and directions on where to go upon arrival were clear, it seems no one had any control over the driver who wouldn't show up in a timely manner or at all.

I liked the clean room and the customer service provided by staff.

The elevators weren’t running and I explained to the front desk that I really needed to catch the 4am airport shuttle. I was assured that the elevators would be running in a matter of minutes. However, no effort was made to hold the airport shuttle for those few minutes.

Nice people, responded immediately when I asked for a room change because of a bunch of wandering noisy teenagers on a field trip whose chaperones didn’t do their jobs.

I didn't take breakfast. The pickup van was available in time. Had good customer service and my question was answered.

I never checked in I never checked in

Old interior, broken door, chipped lampshade. Unfriendly staff

Just wish they would have had a à la carte breakfast.