Hilton Garden Inn Indianapolis Northwest

It cost to park there per night. Beds hard and scrappy pillows. But very clean and easy access.

We would understand paying to park if we were staying downtown, but to pay to park AT TJR HOTEL is insane. Also, our bed was lumpy and very uncomfortable. We’ve stayed here many times. We will look elsewhere next time.

Breakfast was $16 I believe, we didn't eat there though. Plenty of drinks and snacks to purchase and the free coffee to go in the morning was very good.

Close to our activities .

Exceptional

Beautiful, comfortable, very clean

Clean

Exceptional

1- if someone is staying there they should be able to park for free. 2- just fyi if you charging for parking you are also assuming responsibility for that persons vehicle (damage or break ins)

I loved the property. The lobby was large and had plenty of seating. What we did run into was a couple with 3 big dogs that were not manageable. They smelled left and right odor in the elevator and on the hall. From now on I will want to know if the hotel accommodate dogs and if they were in the room I am given. No hospitality coffee.. you should have that. Fresh baked cookies too. I hear others complain about breakfast price not suitable for what they received.

The people were just as concerned and confused as we were. The bathroom door has water damage and weather very difficult to close and open. I felt the Hotel as a whole is showing age. We didn't eat at the restaurant the whole time e stayed there. I have nothing to say about that. Several years ago Breakfast was included in the price. Our room was #130. The people we had any opportunity to need assistance were excellent. We requested a walk in shower on our reservation. The attendant spent a good deal of time searching and finally found our room #130 for us to use.

Exceptional

Their staff was excellent. We had great service from an amazing waitress she always made sure that we had everything we needed. It was a fantastic stay! We will definitely be returning!

I appreciated that there was full size bottles of everything already in the shower. Nothing cluttering the vanity top. The bar closing at 10pm seemed a little too early.

The bar closing at 10pm seemed a little too early.

staff was friendly and professional

Superb

Stay was nice

Very clean and nice Don’t agree having to pay for parking when your already paying to stay at the facility

Clean and good breakfast Far from downtown