Hilton Knoxville

The pool area

Hotel was being remodeled at the time of visit which left parking and normal access to building difficult to access. We were unfamiliar with the area and the one way streets made it even harder to get inside building. Google Maps was not helping the situation Either. Other than that once we parked, life was grea

The room was fairly large with a very clean bathroom (no mildew, yea!). Had a full Starbucks on premise which was great. A nice lobby where people were chilling and a nice long high table where people used their laptops (always full). We walk to University of TN and Market Square easily, so perfect location for us. They have construction doing on which closed the main entrance, but we didn't hear any noise. The parking garage is tight, but we took the truck in fine, but carefully.

Bathrooms need an update and upgrade

Under construction. Did not know that when booking. Very inconvenient to load and unload luggage. Terrible accomodations

It was great

Very good

bed was comfy but that was about all that good If we had been notified that there was no parking or entrance open to the motel. We had to go in the back side of the motel and it made it very hard to unload and get into the motel because of construction onsite. My 87 yr old mother had difficulties getting in/out. The lady at check in was very snippy and rude. The others that was there was nice. We have always used Hilton Hotels. This was the worst that we've ever been to.

This is still a big chain hotel - but the staff are really helpful, the rooms are clean and comfortable with good temperature control, loads of fluffy towels and pillows, and a great location to explore Knoxville being very central, but still quiet. So worth it!

It was OKAY.

This property (June 2026) does not have amenities available as advertised. The pool is NOT available and is still covered, the water filter in fitness center doesn’t work on water fountain, the gas fire pit is not on. There is ongoing construction and maintenance. If you are traveling with families please check with the hotel before you book about what is available when you stay.

Very good

Room was nice. Bathroom shower’s water pressure very weak and took a long time to get hot. Very limited TV channel options. Very expensive restaurant, much cheaper and nicer food available close by outside hotel. The best thing about it is location and after that not much. At least $35 to self park, only $2 cheaper than valet which is crazy. Nickel and diming you the whole way. David at check-in was incredibly rude and set a bad tone for the stay. Enoch was very nice though. Sounds like staff is in a transition period. All in all it was ok, again the location is the key thing that makes it worthwhile.

Pool closed for repair entire property under construction. Had to pay to park either valet or self park. If you leave and return to your paid parking you have to tell staff or you will be charged additionally each time. First time ever paying for hotel parking. Will never stay here again

Very good

Exceptional

Exceptional

It was a wonderful stay

Close to everything we wanted to do. We walked everywhere

The phone in our room didn't work and there was no iron.