Quality Suites Lake Wright - Norfolk Airport

The room on the first floor smelled so badly. The beds were uncomfortable. The bathroom was not clean. The breakfast was mid. One of the house keepers stole my mom white sweater after switching rooms and realizing she left it in the first room. She went back to the first room and did not find her sweater. They will charge your card for the room and the damage fee at 8am after selecting pay at property.

Rooms were clean. Staff was helpful. Breakfast was nice and hot. Loved our stay did wish that the pool closed later though.

Everything was ok except the Monday breakfast was close at the moment that I went to eat the time said 9:30 and I went at 9 and everything was empty and closed, so I couldn’t eat breakfast in that moment

We had a non smoking room however , it smelled of smoke. When we went to take a shower, the shower was off of the wall. We had to push it back in. We told maintenance guy who said it would be fixed the next day which is when we would be checked out. Staff were friendly however

Staff was nice ,clean room

I absolutely love this place! Ive been bragging about it encouraging my family and friends to take a chance on being 15 minutes from the beach. It is well worth it. There are several restaurants in the parking lot and the have a restaurant inside the hotel. Its amazing.

I never completed my stay because the property SOLD my room! I was skeptical as to whether I would stay here, but took the chance and booked a “Pay at the Property” room. I contacted them at 5pm telling them that I’d arrive around 30min. I was told that they tried to charge my card, but it was denied, and they tried to contact me, but no answer. I booked through Expedia, so I know this was not true because they DO NOT have that information to do so! It was also confirmed by a hotel representative when I called back AGAIN to inquire if my room had truly been canceled. There were no other rooms available in the area due to a basketball, which I was there to coach. I also made it a point to tell my organization to NEVER use this hotel for ANY future stays! I DO NOT RECOMMEND THIS HOTEL!

Nothing. Absolutely gross Everything - nasty hotel. Do not recommend

Everything

By the time you check in and get dinner and stuff the pool closes before you get time to go to it. Same with the next morning if you are only there a night and you have kids don't plan on swimming you have to check out before it opens. I had a pull our couch and no linens in the room For it. Front desk said you will have to come to tge front desk to get stuff, I went and they didn't even have a pillow for on th. e bed. Tgey also had 2 wash cloths and 4 towels for 5 people in my room (it skeeps 6). You would think you would have everything to utilize all beds and enough towels and wash cloths for 6 that it sleeps.

The a spacious room the pool and the breakfast N/A

Very good

Very good

The location was a very good place & the staff was nice. This place isn’t the same as when we use to stay here…it’s outdated, smelled, wasn’t cleaned good & messed up our allergies bad!!!

Good

Very dirty room, old food and wrappers all over the floor. Betting incomplete. Staff surprised by the issue and minimally interested in helping.

I think this hotel is definitely worth the price! There were a few imperfections but overall very happy with my stay. Breakfast was good. Staff were kind.

Nice big clean room The smell when walk-in the room but it was a clean room

Exceptional

Great location Air issues and noisy