Grand Hotel Orlando at Universal Blvd - Shuttle to Theme Parks

First of all, the breakfast was terrible. The food was cold, the coffee was weak, and there were no fresh options available. It was a complete waste of money. Secondly, the rooms were extremely damp. The humidity was unbearable, and my belongings were soaked. I had to spend a lot of time drying everything out, and it was very frustrating. Thirdly, the bathrooms were always wet. It was like a never-ending cycle of water leaking from the ceiling and walls. I had to deal with standing in the shower for hours trying to dry off. Fourthly, the pool was dirty and unhygienic. It was filled with debris. I was shocked to see such a poor condition. I contacted customer service, and they promised to improve the situation. However, I have yet to see any changes,

Good

Location and staff Smell in room they were dirty

Pleasant

Exceptional

—

We had a great stay! Will come back

It was good. Clean rooms

El hotel es sencillo. El personal super educado y servicial, el desayuno continental bien básico. La habitación limpia, pero las instalaciones del hotel están deterioradas en muchas áreas. Lo que No me gusto, al llegar toda la recepción olía a desinfectante, y si andabas por los pasillos o area de piscina el olor a marihuana era insoportable, sé que son los huespedes y escapa de las manos del hotel, pero hospedarse en un hotel y no disfrutar tu estadía, no es un lugar al que quieras regresar. Aparte, te cobran hasta el estacionamiento, entre otros.

The location was great and the room was nice Honestly breakfast options

O hotel cobrou estacionamento $15,00 e também mais 20 dollares de café da manhã, sendo que não queria o café pois eu sairia cedo para um exame médico

Ice machines were not convenient.

Disappointing

Dirty, broken acrylic nail in my bed and weave/hair all over the sheets and pillows. The linen was definitely not clean/changed between guests

The whole stay was a disaster, I did not even stay in the hotel room.

The hotel was horrible. I had to lift the door to open it. People were standing outside the hotel hanging out.

Pool

Decent price, decent breakfast, and close to the parks and restaurants is the only good thing I can say about this property.

tiny piece of soap for a shower

polite staff especially the guy in the kitchen buffet, good breakfast choices. checking in could take a long time if there’s only one clerk working at the front desk tiny piece of soap for a shower