Universal's Aventura Hotel

The quality of the food served at the Urban Pantry was very sub par. It was like eating cafeteria food. The room cleaning service was also very porous. During a five night stay they failed to clean our room completely one time; only coming in during a mid day four hour time period we needed to be in the room. They refused to come later in the day. When they did attempt to clean they only made one bed and left another completely undone for having a personal item on it instead of simply moving the item. Then on the day of our checkout they were trying to come into our room before checkout when we are still in the room. Tables at the Urban Table were constantly filthy. Every table you would sit down at would be disgusting. The pool was very drab and mediocre. Would advise people not to stay here and choose one of the surrounding hotels instead.

Great staff Even the smaller food areas I n the hotel were pretty good after long days In universal Pool area very nice and u can walk to city walk if u like in 10 minutes

Clean room

Friendly and knowledgeable people thank you

The shuttle was a great convenience and the cleanliness was perfect. Very nice looking hotel and rooms.

Thank you

Great staff and great hotel, location is great for water taxis to the parks, good food available from the on site cafe.

Clean room, friendly staff.

Superb

Exceptional

Exceptional

Location, staff, food and amenities Nothing

We loved the location, the room, the view, and the staff.

Very very clean. Most important factor. Staff was awesome. Standard room was spacious for 4. Walked to volcano bay which was a plus. The hotel had signs to a garden walk to get to cabana bay. It Was really far and long in the heat. You can cut across the street and make the walk shorter.

Easy quiet place good location Nothing

Clean and friendly staff. I am not sure if this is a non-smoking hotel but people were smoking near the swimming pool so we did not go near it. It was not kids-friendly.

We really enjoyed the pool and the fact the day of check out that you can leave luggage with front desk and still swim all day til you leave! The marketplace food was also awesome!

Exceptional

Friendly and helpful staff, love the lobby area, loved our room and the roof top bar. Everything was great

Perfect location. The hotel has EV Charging in garage as well. Huge help!