Extended Stay America Suites Phoenix Airport

Awesome for t

Location No pots and pans. Zero amenities

Locaton and value were good for a single night stay prior to an early morning flight Check-in was a little confusing. Bed was not fiem and quite uncomfortable. Hotel needs updating as it shows lots of wear and tear.

Exceptional

Very good

Exceptional

Passable

Pleasant

The location to the airport The staff was very rude, the facility was dirty, the room looked like it was about 50 years old

Nothing. The front desk let goods of mine go missing while I went to my room as a couldn't carry everything with and the I return hopefully getting the rest of my belongings and they were gone, hundreds of dollars missing. The sketchy front guy said he set them on the counter for me huh. We'll they do have cameras but cant look until manager is in. We'll she was in off n on but still nothing from anyone. This place should definitely not be in business.

It looked institutional, at best. It had an odor, bath drain was rusty and tub was disgusting. The kitchen ‘counter’ had stains and burns. We left immediately and went to Drury Inn, across the parking lot. That hotel was fantastic

Location but my fault

Comfortable Location but my fault

Passable

Quiet and peaceful

We stayed for 4 hours [from 3 p.m. until 7:00 p.m.] and there was no prorated rate offered. The staff person Faith was helpful.

Location was great. Staff was awesome. Didn't have any issues.

Second room air wasn’t work and refrigerator smelled it was hot

First room Restroom didn’t work and refrigerator smelled and don’t have towels. Second room air wasn’t work and refrigerator smelled it was hot

Was a room. Staff was friendly.