SpringHill Suites by Marriott Indianapolis Airport/Plainfield

The room was clean. check in was a breeze. building was clean and aesthetic. plenty of parking. staff was nice and friendly. pool was great for the kids. breakfast was good, but your typical breakfast (waffle maker, cereal, bacon, coffee etc). bar was a plus.

Located near the airport The room was kind of dirty and I could hear the people on the floor above me really clearly walking around and talking in the middle of the night. The sound proofing needs an upgrade.

I had a really enjoyable stay at this hotel along with my family . The room was clean, comfortable, and well maintained, and the staff were exceptionally kind and friendly throughout my visit. The breakfast was very good, and when the staff learned that we do not eat meat, they thoughtfully brought vegetarian kebabs for us, which was a wonderful gesture. Overall, the hotel offered excellent value for money, and I would definitely stay here again on my next visit. I did not have any negative experiences during my stay. Everything was well organized, the service was excellent, and the hotel met or exceeded my expectations.

Everything.

Exceptional

staff was courteous and nice. courtesy breakfast is sub-standard. I suspect the eggs were from a prepackaged powder where they just whip it up prior to heating it. swimming pool looked just ok…I just don’t know how often they change the water. Was disappointed with the chain being cheap with no courtesy bottled water for their guests.

Great selection

Good

We had a pleasant evening after a small hiccup not worth mentioning. We did use the pool. Was a little warm inside. Room was very clean and quiet. There was a nice selection on the breakfast buffet. My favorite were the tiny quiches. We will definitely think of Springhill when searching for our next hotel.

Staff was very helpful

Lady at front desk upon checkout was super friendly

Surprisingly, we had the exact same room as we did almost one full year ago. The room is decently clean but floors weren’t as debris-free as I would hope. The shower edges were showing discoloration in the caulking (not sure if it was due to aging or cleanliness). The closet door was in need of adjustment as it was jammed to the point of needing to be aggressively yanked to open it. Last year, when we stayed, the most upper part of the wall above the bed (7’-8’ up the wall) had a couple strange stains. I thought we gad mentioned the stains last year but they were still there this year.

The hotel is always clean and safe.

Exceptional

Good location & nice staff

Nice Place

Exceptional

The sink didn’t not go down well and got backed up a lot. The shower was weird. Didn’t close all the way and water would wet the floor. Wifi was disrupted when it rained so no TV. Cleaning staff did the bare minimum upon request. Overall the breakfast offered was good and varied. The pool was okay and the gym was okay as well. The experience is what you make it though!

Very clean and good staff, forgot my key in the room and the front desk was quick to help, also the gym is fantastic.

Beds nice, bathroom needs a little TLC, desk rattled when we walked by it each time.