Holiday Inn Dallas-Richardson by IHG
About Holiday Inn Dallas-Richardson by IHG
Located in Richardson and within 4.4 miles of Historic Downtown Plano, Holiday Inn Dallas-Richardson by IHG features a bar, allergy-free rooms, and free WiFi throughout the property. Offering a restaurant, the property also has an outdoor swimming pool, as well as an indoor pool and a fitness center. The property has room service, a 24-hour front desk and luggage storage for guests. All rooms come with a fridge, microwave, a coffee machine, a shower, free toiletries and a desk. At the hotel all rooms have a closet and a flat-screen TV. Guests at Holiday Inn Dallas-Richardson by IHG can enjoy a buffet or an American breakfast. A business center and vending machines with snacks and drinks are available on site at the accommodation. Mockingbird Station is 11 miles from Holiday Inn Dallas-Richardson by IHG, while Preston Center is 11 miles from the property. Dallas Love Field Airport is 14 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Elevator
Reviews
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On the first night, the television didn’t work so I had to go to another room. There were icemakers on every floor and none of them worked. You could only get iced from the kitchen downstairs and the gentleman put my Ice in a grocery bag instead of a bucket. There were Cheetos on the carpet. On the second day, my room was never cleaned and when I called down to the desk, they said they were sorry, but it was nothing they could do about it because the staff left and I could come downstairs and get towels. And that meant there was garbage in my room that had not been emptied. The $14.95 buffet breakfast was horrible. On the second and third day I just got coffee and went out to breakfast. They continued to put the same fruit and the same stale biscuits out every morning. There was no fresh food. On the third day, they finally made some fresh bacon and sausage. Don’t let the Holiday Inn sign fool you..
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check in and check out was easy; straight off the highway
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Cockroaches were on the floors. Room wasn’t clean. Can safely say I will never be back again.
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Clean rooms, friendly staff, decent breakfast, and parking was no issue.
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Dirty, no security, i honestly dont know how they still take customers. Its like a bad motel.
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Exceptional
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Exceptional
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It’s right by the freeway, so it’s convenient on and off. But it’s not noisy or annoying. It’s also close to my son, who we visit a lot. All the staff are super helpful and friendly. Great to see Betsy again and got to know Samuel at breakfast time too. He was friendly, helpful and funny. Senedn was another friendly face at the front desk that welcomed us.
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It was good
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Breakfast one day Horrible staff, extremely disrespectful. Loud AC did not work
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Staff was extremely unhelpful and flat out rude. We requested help working the tv and were told ‘well if you want to watch something, use your phone’, the pool area was not maintained at all with a diaper sitting by the pool. will NOT be staying here again.
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I accidentally
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The beds were hard but everything else was good.
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Very good
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Staff was accommodating but parts of the room were not well kept. Bathroom tub had rust like marks, signs of quick repairs. Floor and carpet edge had gaps. One room was loud but staff relocated me and otherwise the location was great.
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Customer Service was great. Location was great. Facility over all good. Food. The breakfast could be better. Real eggs/real potatoes would be great. Maybe some waffles/waffle machine that most places have.
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Food. The breakfast could be better. Real eggs/real potatoes would be great. Maybe some waffles/waffle machine that most places have.
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The fitness center is not working. There is no MINIMUM courtesy of providing water bottles
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Yes. The staff is very rude
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Bad
