Courtyard by Marriott San Antonio Airport/North Star Mall

Room was fine but there was some need for cle in break area. Popcorn machine needed attention and there was no coffee or tea made. Overall it was pleasant.

Go direct to the business itself

Excellent location

Also when I went to get a shower and moved the curtain a wash towel from the previous guest fell from the rod. Staff nice, the bed was very comfortable but we had a terrible night.

I can hear people walking on top of us.

Car was broken into, plus 3 others with no security around the area. But the seafood restaurant next door has security.

Limited menu. Plunty of parking.

Worst hotel experience ever. Truck broken into and multiple

There was no hot water for the shower and the manager didn’t acknowledge the inconvenience, offer an apology or even suggest that another room might be available for a shower. It was the morning and instead the veracity of my claim was questioned. She then stated upper management would be in contact with me, but that never happened. Those who are not conscious of the customer’s experience have no business being in the hospitality field.

Hotel was nice. Unfortunately parked cars were broken into overnight. Very sad to see lots of bokeh windows.

Would not recommend. The hotel needs major updates. The tub would not drain. Carpets were terribly stained. Questionable smells throughout. Only has an analog tv in the room.

Clean, comfortable, friendly staff, convenient location to medical office complex. Great shopping and restaurants nearby. Convenient to shopping and airport.

Staff was very friendly and helpful, but the property is old and in serious need of an upgrade.

Nice and clean rooms balcony was nice extra to get fresh air area was excellent staff was very helpful

Hallway carpets were extremely dirty.

Las instalaciones muy descuidadas, el cuarto las paredes descuidadas, las alfombras de los pasillos muy manchadas de viejas que estan, el baño del cuarto que nos dieron estaba goteando, el toilet estaba mancjado de viejo, y pedi cambio de cuanto estaba mejor pero igual las instalaciones descuidadas, Les falta una buena remodelacion a esas alfombras de los pasillos, nunca habia estado en un marriot en esas condiciones, Limpio si estaba todo

It was extremely rundown. Carpet looked like it needed a shampooing like 5 years ago. Definitely paid too much to stay there. Doubt I’ll ever stay at another Marriott again.

Ok

This hotel is old and in desperate need of updates. Not at all what I expect from the Courtyard by Marriot brand. It's old and dirty, and the first morning wee woke up and had to kill a roach walking on our ceiling. If budget is your main concern, go ahead, as it is passable - despite the pest concerns. But if you're expectations are higher, then I'd move on. Also, having to pay for parking in this area seems ridiculous and a transparent grab for extra money. I would not stay here again.

It was very quiet. Not a lot of noise from other guests and didn’t hear any freeway noise in the room. The whole place is a little run down. The bistro is unimpressive. Nearly $16 for a breakfast burrito and the Starbucks products are laughable. Could use some lattes.