Fairfield Inn & Suites by Marriott San Antonio Market Square

This location had a pipe burst right before our stay and at check in, we were put on the 4th floor where it smelled like mildew or mold. We were moved to the 3rd floor but there was no air in the hallway so they had really loud fans on all night and day. The room door was hard to close all the way and the lock was very hard to use. You had to jiggle and push to get it closed and locked. The positives were the location, minutes from the riverwalk and the breakfast inclusion. They also had afternoon coffee, cookies and cucumber water which we felt was a nice touch. The staff was friendly and tried to be accommodating. It wasn't 5 star but it wasn't all bad either.

Desayuno completo y muy bueno, personal amable, muy útil el Shuttlle, el cual también te recoge en el área de River Walk cada 2 horas. Habitación de primer piso ruidosa.

It was an excellent stay, highly recommend.

Stayed here for 6 nights while vacationing in San Antonio. Right from the start I knew this was going to be an enjoyable place to stay. Vivian welcomed us with a Big Smile and Hello. The room was clean and bed was comfortable. We picked this place because it was fairly close to downtown and the Riverwalk and we could park our vehicle without paying an extra parking fee. The shuttle was an awesome perk. We used the service multiple times and the drivers were great. A pool is shared with the Residence Inn but was not a problem getting to. Breakfast was very good, plenty of options. Also it was close to the Historic Market Square. I can't say enough about the Staff of this place, everyone was so friendly, had good knowledge about San Antonio, and just made us feel so welcomed. When we return we will definitely stay here again. Thank You Fairfield Inn Employees, give yourselves a pat on the back for an Amazing Job!

I didn’t like that they would pick up dirty towels and not leave clean ones

The rooms were clean and bed comfortable. Parking was ample and safe. Friendly staff!

We slept so good here, and the shuttle was so useful. It had clean rooms and good breakfast.

Great location They charged me $1200 on top of my $1875 booking.com reservation and I’ve called twice to speak with staff and am constantly told there is no management available and they don’t know why there is an extra charge. This was over a week ago. I’m no attempting to dispute the charge with my credit card company. This is a huge amount of money to charge on top of my booking.com reservation. This is unacceptable.

Close to the convention center. The room was clean and comfortable. I especially liked the breakfast! It was great every day, and they had red and green salsa, which I really enjoyed. The tub in our room didn’t drain well, so when we showered we were immediately ankle deep in water.

No pool, cleaning was not efficient

The beds were so comfortable! I was unexpectedly sick most of my time here, but the bed was super comfortable and I got plenty of rest while staying. The waffles were delicious each time. The location was great! And I didn't use the shuttle transportation but glad it was available just in case. The elevator was not reliable throughout our stay. The eating area was very busy at all breakfast services.

Clean rooms loved the free shuttle to the Riverwalk great amenity... and great breakfast Water leaking from the air conditioner and the shower drained slow also loud late night noise in the hallway and next door

Always a pleasant stay at this Fairfield Inn. The room was clean and spacious. The staff are friendly and helpful. Love using the gym room which offers plenty of workout options. The continental breakfast offers many various breakfast/snack items to get your day started. And they offer free on-site parking and the property is very walkable to downtown as well.

Good breakfast & Location All good for the price.

The bed

👍

The smell in the room and the elevator. It is easy to improve those things so please do it.

Probably one of the best hotels I’ve ever stayed at, and the bed was like sleeping on a cloud. Staff was very kind and even let me check in early.

I booked this room for our bus driver on a group trip. I called ahead to ensure the bus could be parked at the facility and everything was taken care of. When the driver arrived they turned him away and we had to find a new room. They were also not proactive about issuing a refund, and neither was Hotels.com. This was the only issue in an otherwise great trip to San Antonio.

Staff was accommodating, breakfast was great, room was exactly as advertised. The only concern I had is that I was awakened by a phone call both mornings; there was no person on the other end of my answer and I did not set up a wake-up call. The calls came for no apparent reason.