Residence Inn by Marriott San Antonio Downtown Market Square

Staff was friendly and outgoing. Breakfast was great.

Very good

Housekeeping & Front desk were so sweet & kind

Superb

The rooms are very roomy lots of space and the suites have everything you need to cook a meal and anything else Just a little problem wuth checkin but the gentlemen working made it right and took care of the problem. Very helpful

Exceptional

excellent

clean room, smells good, stuff was friendly, breakfast was good nothing

Value Couch was very uncomfortable sunken in on one end giving no cushion

How close it was to the Riverwalk The noise of the people above us so early in the morning

The noise of the people above us so early in the morning

Having the kitchen. Front desk person was really helpful in giving me way to hook up to the internet with a hotspot. Some things are getting tired and need to be fixed. The sliding closet doors need to be replaced. And the wall in the bathroom needs patching and paint. Nothing really was a problem just needs to be dealt with.

Convenient with Big space great staff great I like everything

We loved everything about this hotel. The shuttle ride from the airport with Al was fun and educational and Carlos at the front desk was especially helpful, but all staff were friendly and good at their jobs. .The breakfast selection was one of the best we have ever had at any hotel. The room was comfortable and spacious. We used the shuttle to the Riverwalk a few times, but the walk to and from was nice in the moderate weather we enjoyed.. all but one afternoon. We did not have a car there and the Hop On Hop Off tour bus took us for a tour of the whole area and we could visit places we could not walk to. (We just wish they would tell us about good places to visit AT the stop not when driving by them afterwards). The area was safe to walk around in during the day and we enjoyed the furniture and fire pit in the pavillion after dark. We highly recommend this hotel for a quiet retreat after visiting the bustle of the downtown area during the day!

They are not ADA compliant! Was traveling with a service dog and was told I could only have the dog in the room. I explained he was a medical device, and was told it doesn't matter. Will be reporting the hotel and won't be staying at a Marriott again.

The breakfast was good. Room was clean and spacious. The night lady who checked us in was extremely rude and wasn’t welcoming at all. She was stand off ish and didn’t really respond well to the questions we had. She gave us our room key but didn’t tell us which building we were in so we had to hunt for our room and when we had to go to a different building we told her and she looked at us as if it should’ve been obvious.

Exceptional

Good location and good price Clean

Room was great. Staff was amazing and shuttle to river walk was extra perk.

Extremely courteous