The Elet Hotel

The hotel is close to shops and casinos—excellent location.

Everything is excellent ❤️ ❤️?

Always a nice stay and very convenient close to casino, food and shopping. Also very. Neat and clean

The bathroom was not well equipped, and the heating system was very noisy throughout the night, which made it difficult to sleep.

Great location. Walking distance to Heavenly Village, shopping and restaurants. Looked to be recently remodeled, cute boutique style. Plenty of room and very clean. Bed metal underpinning made a lot of noise. Also the Ac/Heat walk unit made a lot of noise when running. Ice maker was not working, said waiting for parts.

Great value. Good amenities overall. 5/5 for the price, location, and value. Nice front desk and good snacks for the guests. Not sure if it’s just me, so offering this as an improvement opportunity, but the ac unit is very loud and made it difficult for me to sleep. I had to turn the own thing off at 3am. But invite even hear the next unit’s AC. Will still choose this hotel next time for the value, but please upgrade the AC next time the opportunity comes.

Rude front desk dude

Location was perfect, and the manger was superb. Very helpful

Cleanliness. Location. Free Parking. No Carpet. Simple decor.

Location and comfortable bed The staff came across as distrustful and unapproachable

Amazing location and clean room. Strong unpleasant smell throughout hallways and hotel room. Building appeared much older than expected.

The room is really elegant and clean

The room was ok We stayed here on January 1st on a snowy day in Tahoe. When we entered our room, it was freezing cold because the heating had not been turned on. We contacted the front desk, and the manager and owner came into our room. Instead of addressing the issue, he raised his voice, insisted the room was warm, and repeatedly emphasized that he was the owner. Later, when we stepped out to get dinner, the same owner approached us again and asked if we were hotel guests, even though he had just been in our room. When we told him the room was still cold, he became aggressive and threatened to call the police if we did not leave. We no longer felt safe staying at the hotel and decided to book another place on a holiday night, which caused significant inconvenience and additional expense. The entire experience was unprofessional and intimidating, and we would not recommend staying here.

location close to everything The staff member at the front desk was extremely rude. I’m not sure if he was the manager or the front desk attendant, but his behavior was unacceptable. We arrived at 12:20 PM because Booking.com indicated that check-in was available at 12:00 PM. Instead of explaining the situation calmly, he abruptly told us to come back at 3:00 PM and began closing the door on us without having a proper conversation. There was no attempt to clarify, assist, or provide basic customer service. The way we were dismissed was disrespectful and unprofessional.

Mildew smell in hallways, pricey, front desk personnel was not the friendliest

Nice updated room. Not what you would expect from the exterior but it's inside the room that matters. Parking lot was a bit tight but we managed.

Clean and close to everything we needed.

Location

Cute

Although it’s an older property, it’s very well-maintained and appears to have been updated recently. Great location and very comfortable.