Nugget Casino Resort

Parking spaces are small but other than that, it was a great stay.

The pool was wonderful. The bathrooms at the pool area require the key card to utilize and are outside the pool area. Rosie’s restaurant has wonderful friendly staff! Breakfast was excellent at Rosie’s and Starbucks.

My favorite place in town to stay! Always helpful and efficient and affordable

The room is spacious and clean but there is no fan in the bathroom. The air conditioner did not work well it only kept one side of the room cold had to have the window open. But for the price it was ok.

I was impressed how well the property is kept up

nice time

Pool area was amazing

The price is good you get what you pay for but I do feel like rooms needed to be cleaned the trash cans had a clean bag but old trash was under the bag and the refrigerator had someone’s else food in it in a ziplock bag

The food from Island Grille was not good.

Rosie cafe has the worst service.

The staff was extremely pleasant and helpful from check-in to casino staff and valet service. Rooms were roomy, clean, updated and comfy beds.

If I ever get back to Reno i will be staying here again.

The first issue we had was with the elevators. They are currently being worked on, which is understandable, but there was no sign in the lobby explaining that the elevator buttons would not light up. We initially thought the elevator was broken when, in reality, it was just taking a long time to arrive. Once we got to our room, we discovered that the sink drain was clogged. When turning on the water the sink fillined up almost immediately. The shower had the same issue, the drain was clogged, causing the tub to fill up with water quickly and leaving us standing in several inches of water while showering. The water pressure itself was great, but the shower head was so harsh that it was actually uncomfortable. Another concern was the noise. Although checkout is at 11:00 a.m., housekeeping was vacuuming the room right across the hallway around 9:30 a.m., which was very loud. Additionally, after midnight, a guest in the hallway was repeatedly yelling profanities and slamming doors. While I understand the hotel cannot completely control the actions of other guests, it certainly impacted our ability to sleep and enjoy our stay. Overall, what was supposed to be a relaxing night away turned into a frustrating experience.

Not very clean

Very clean. We will stay again

Our room is nonsmoking but the whole entire room is smells did not sleep the entire night we check out early in the morning

We had a great stay and the pool was by far our favorite!

Great experience. Great bars and table games

They should focus a bit more on cleanliness; I found hair in the bathroom and on one of the beds.

Clean