InterContinental Saint Paul Riverfront by IHG

Nice lobby but the room was small and the bathroom fan didn’t work.

They said there was free parking a block away but not

We had many small issues with the hotel: We booked an accessible river view room and upon checking in were informed that because we have a pet, we had to stay on the 3rd or 4th floor. There were apparently no river view rooms on those floors, and the staff insisted that we were getting the same room type we booked, which may have technically been true, but didn’t account for the view (higher price). When we went into that room, the bathtub had dirt and sand ALL over it. I went to the front desk to ask if they could clean it or switch our room. They switched us and upgraded the room, which was really nice of them. I appreciated that. The new room was still dirty here and there. There were stained spots on the bed sheets/pillows and the towels were threadbare. I don’t think I would choose to stay here again. The room we ended up in was very nice and had a good view, and that made up for the issues this time, but I wouldn’t want to risk having all these issues again a second time.

Zane and everyone at guests' services are knowledgeable and strive to alleviate any problem with a smile. Being so close to Union Station is a huge plus also.

The staff was very helpful and friendly. The room was clean and comfortable. I would stay again.

Great location, great views, easy access to transportation. 5 minute walk to Amtrak train to Chicago or bus to airport. Kid had fun renting a scooter to ride around downtown and the river park right in front. Took the 54 bus for a 35 minute direct trip to the mall of América. Don't stay at the mall of América hotels with parking lot views when you can easily access a nice city hotel like this using public transport.

The room was nice, clean and had everything i needed, except for tea. That i had to pay an extra deposit up front when I had already spent over £600 for the stay,

Pleasant staff, great location.. Tired hotel, that has seen better days. Not worthy of the Intercontinental brand

Staff was very friendly. The valet parking was very professional and helpful.

Beautiful views, valet was amazing hotel was beautiful. Outdated, no air conditioning, no air circulation, doors look like your in a prison

Exceptional

Superb

I liked that the location was convenient to navigate for the conference I was attending. It was easy to go to see seminars and then take a break in my room if I needed it. Typically free breakfast is included at hotels this expensive, so that was kind of inconvenient. I wish there was a space for some of those types of things or at the very least vending machines.

Stayed was better then expected.

The hotel is top notch as if I was in an exclusive place. The staff is awesome and I do mean awesome not one issue period with 3 kids 👍👍👍👍👍

Only negative experience was the slowness in check in. The restaurant being closed in the morning was a bummer but not that big of a deal.

Good

Very good

Very good

Bad