Relax Inn West Amarillo Medical Center

Hotel does not accept orbitz reservations

Clean room. Quiet and convenient.

Very good hotel

Good stay for the money

It was great

Stink dirty disrespectful

When I booked my double bed, smoking, refrigerator, room I was already in a single queen, etc.. and even though there was a room that matched the one i reserved, i was told I could not change rooms and i was not given a reason why.

Old property that is in need of maintenance and updating.

I never felt safe here, so much so I barricaded my door that night. When I arrived there were pods of men in the parking lot. The lobby picture shown has to be when they first cleaned it, bc that looks NOTHING like the lobby I saw. They placed me on the bottom floor and on a corner that had no lights. The entire vibe gave off human trafficking to be honest. When I got in my room, I was honestly scared to leave bc of the lack of lights and the nefarious characters outside, so I didn't go get dinner. Then my AC didn't work. I didn't call the front desk bc I was scared it was some ploy to get people into my room. I slept with my clothes and shoes on so I could bug out quickly if needed. I'll never be back to this one. That photo is extremely deceiving, as are the reviews I read.

Avg

You can’t beat the price

It is okay cause affordable

This place is absolutely worth the money. It’s clean, good priced, and a nice place to rest your head! They don’t try to overcharge and there was no weird smells. The shower was nice, housekeeping was nice, and was easy to get into. The door is secure and we didn’t feel unsafe. The staff is friendly and the tv has good channels. The pet is very worth it as well. It is the lowest fee we have seen yet.

Staff were friendly and accommodating. The room smelt like cigarettes even tho it’s a non smoking room, there were roaches everywhere crawling around, and the room felt stuffy and hard to breath. There was another guest on the same floor as me acting weird like he was watching my every move so I felt uncomfortable and rushed to my room.

The staff is beyond sweet.

Some customers have complained about bugs, I have stayed here several times and I haven't seen any bugs. The rooms may need some updating but I don't think they have a bug problem.

It was calm and comforting, but the first room we got that we ended up having to move rooms didn't have working lights but a few by the restroom and the worse was the heater stopped working not to long after arriving and it was a cold cold night. Once the following morning came we went down and addressed the issues so they moved us to another room, there were some minor issues with the second room and an usual visitor that randomly came to our door and was acting strange but eventually left us alone.

It was absolutely horrible I want my money back there was bugs the staff was rude there was bed bugs

I like that the cost was reasonable but unaware of the roaches which gave me a whole different view of why the cost was so cheap

The service at the front desk where rude asf