Red Roof Inn Charlotte - Airport

They can’t give you a receipt for your stay. AC are off and then noisy. Toilet leaking making noise .

they did not have tv, wifi, and they wanted me to go to gas station to use ATM TO GET CASH FOR ROOM, no credit card, obviously we did not stay, not a good area also,

Staff very helpful! Stay one night only!

Location

Parking lot

It’s really close to the airport near everything

I got stuck in Charlotte when my flight was canceled and needed a nearby hotel to get some sleep and a shower. I chose an airport hotel with airport shuttle service so that I could quickly get to the hotel (it was already pretty late at night) and then back to the airport first thing in the morning. I called for the shuttle when I arrived at the shuttle station and was told it would be 10-15 minutes. After 20 minutes I called and was told that they did not know where the driver was. She was not answering their calls. I waited 10 more minutes and finally grabbed a taxi. Once at the hotel, I was told that the morning shuttles were only 1 per hour starting at 7am. That was not early enough for my mornming flight (considering the long lines and waits that are typical in airports these days) and so I had to take an uber at 6:30 in the morning, Total loss on the so-called shuttle service. Also, they did not have a hair dryer to offer me so I had to go to bed with wet hair. The AC was very loud. Arrived home sick and exhausted.

Well lit lobby, welcoming helpful staff, clean room, comfy bed, easy check in.

The room was damaged. The personal inthe front desk and the manager was very rude and unprofessional. VERY BAD HOTEL. DONT PROMO

All None

Nothing EVERYTHING DIRTY BED BLOOD ON BOTH BEDS AND LOOKED LIKE PEE MOLD ALL IN BATHROOM SHOWER DIRTY WALLS WEBS ON WALL SPIDERS ON MY BED CRAWLING ANTS ON BED CRAWLING DIRTY TOWELS & WASHCLOTHS DIRTY SINK NASTY FRIDGE TERRIBLE SMELL CIGARETTE BURNS ON BED SHOWER DIRTY THEY WOULDNT GIVE ME A REFUND THE CUSTOMER SERVICE FRONT DESK WAS RUDE AND I WILL NEVER EVER GO BACK THERE

The hotel is in very bad condition. The room was not clean, there was no hot water, and they did not return the $50 deposit. My experience was very bad and I do not recommend this hotel.

Don't stay here. The airport shuttle was unavailable. This was not communicated in advance to the customer. The internet barely worked. There was a domestic violence dispute on the property. Staff seem like they don't know whats going on and keep referring me to the manager who would be at the property at an unknown time. The pictures are all lies. Unknown stains on the chairs/mini sofa.

This hotel is unsanitary and unsafe. This a long term solution for families that are very poor and cannot afford other options. After ignoring several red flags because I was tired, I walked into the room and found a horribly stained chair next to the bed. I immediately turned around and walked out. Be safe and stay away from this motel. I'm surprised that Expedia would have this as an option.

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I love the convenience to work and location..the price is okay considering today's economy Ac / heat doesn't wasn't working ...informed Them and asked to change room as soon as I got there but wanted to fix it before changing the room..well it went out again and the next day after 5 receptionist decides that now she will change the room but wasn't mindful after telling her that I had to leave for work at 5:30.my children was left there with no heat ik 41 degree weather. When I got off work the hot water wasn't working so I couldn't take a shower and tried to warm me up some food to eat and the microwave started smoking and did not warm my food up so I was hungry cold and dirty ...paid money to live like I was on the street..very disappointed in this hotel this stay around

Hotel is fine room was clean bed was ok, but if you need sleep Id reconsider. The hotel is definitely conveniently located to the airport which is not good for rest. Maybe they should give out ear plugs at check in.

Avoid this place. Lots of long stay residents acting as if they are in a private home. Screaming, banging, lots and lots of dogs barking all night long. Room was run down and poorly maintained, the property was old and not cared for at all. In a bad neighborhood as well. I got very little sleep because of all the dogs barking and people yelling and banging doors. Stay somewhere else.

We left our stay early due to noise, dirty conditions and feeling unsafe in the area

Grounds were a mess No amenities I was aware of Staff at check in was indifferent Staff following morning was rude, unhelpful and indignant No hairdryer in room as told they were mounted to the wall No cheap back up hair dryer at office to accommodate guests needs as they I’m sure were aware that they do not have them in all or possibly any of their rooms I will never be back and will spread the word far and wide