Wingate by Wyndham Charlotte Airport I-85/I-485

Clean!

Clean and safe place to stay near the airport: perfect if you land late one day and fly out early the next.

We booked this hotel not 24 hours before we attempted to cancel. I do realize, the hotel was nonrefundable, but typically under circumstances involving airports and such, a refund is given. This hotel refused our refund Expedia requested, even though they had advance notice & it was literally just booked hours prior. I would think an airport hotel would be a little more accommodating to returning guest, but I guess they needed that money for a vacant room more than our future business. Disappointed with the customer service here. I would completely understand if I had booked this month in advance. There were hours in between the booking and the cancellation request. I won’t make this mistake again.

Personnel Attention to detail in room 210 bathroom was awful. The caulk around the toilet bowl was messy and bolts rusty.

I DID NOT ENJOY BREAKFAST BREAKFAST

Front desk staff were incredibly nice No vacancies. And now they won’t refund me.

great stay

Breakfast eggs pretty bad🙈 waffles were ok.

Pleasant

Excellent location, professional and nice staff, love it

Staff was very helpful

I was stuck for my connecting flight going into Charlotte due to Hurricane Arthur. I could not get the desk to pick up.. I notified the third party booking agent as soon as I could and they were able to contact the property for me however Wyngate was not willing to change the date of my reservation by one day. I would have gladly stayed with them when my flight came on.. I had travel insurance and on my end this did not cost me anything but I feel like travelers should be aware that the property chose not to work with myself due to their policy. That is completely their choice.. but I will never stay or recommend them due to this.

Great location to the airport.

Convenient to airport with shuttle. Our connecting fligjt was cancelled and had to rebook for the next day. We didn’t get our bags so there was a Family Dollar in easy walking distance where I picked up a couple of things the next day.

Ice machines didn't work on most floors

Check in was quick. Very friendly.

Very good

Location and cleanliness The ac units need upgrading it would get hot and then cold as it kicked on and off all night

Arrived late and they were very helpful! Had an early flight and was asked what time I needed a shuttle! Great place and room was clean and the bed was comfortable!

Room smelled like old urine. Appeared to be coming from AC unit. I had to keep the AC off all night.