SpringHill Suites by Marriott Charlotte Southwest

Very modern room, quiet location, my initial key did not work and was reassigned to another room, pool was closed which was disappointing especially in the summer months!

No access to the pool area and the air conditioner was barely working

Everything was just okay. Decent living space.

Great room clean and great location

It was pretty clean Need better pillows

Would have been nice if pool would have been open

Exceptional

Clean, well kept, nice area and quiet.

This was solo 3 night trip for a family graduation. This is my 1st time at this location. I was just as happy with my stay as the Carowinds location. My king bed suite was perfect for one person. The bed was comfy and big TV that swivels was perfect. Hot water available, room was clean. Staff friendly and helpful. I missed free breakfast until the last day- it looked decent (standard spread). I will consider staying here again.

Exceptional

Had a great experience! The staff were friendly and incredibly accommodating, the facility was clean, and I would definitely return.

Exceptional

Pool was not open and with small children expecting to swim, that was very disappointing and we would have selected somewhere else. Breakfast was very limited and in a tiny area of the hotel. Very crowded and selections were very limited. Nothing like the pictures listed on the website. The hotel was very clean however, we will not be staying here again.

👍

Staff

Location My sheets on my bed was not clean

Absolutely enjoyed my stay! Way better than expected. Peaceful hotel. Great breakfast!!

Exceptional

We love the room, it's nice and very comfortable. The teenagers running amok and knocking on doors and the foot stomping until late at night. The bathroom needs a smaller light by the toilet so you don't have to blind yourself getting up in the middle of the night or wake anyone else in the room from the lights.

Area was convenient