Holiday Inn Express Chesapeake - Norfolk by IHG

They were short staffed so the room wasn’t ready, but everything was immaculate once we entered. Wry nice breakfast and stay

Did not have a good experience

Clean room, easy check-in

I had 7 am flight and looked forward to having a cup of fresh coffee for my drive to the airport. Unfortunately, there were no coffee cups available when I went to make coffee and no one was around to get more. Front desk was unmanned at 4:45 am. Otherwise stay was fine.

Older property - our room had a blown window and a cracked tile; we paid $75 more per night through Expedia than 5 other family units in our group who booked through other sites. We will not be returning to this property and will check other sites for rates before booking again.

Exceptional

Breakfast was plentiful and parking was easy.

some one either threw up or spilled liquid on rug inside front entrance. they put a wet floor sign up til it dried then left the dried mess there all weekend. 4 of us were staying in the room, when we arrived we had 2 washcloths nothing else!! called front desk and was told they couldn’t leave desk so we went down to pick up towels and were told they were in dryer , come back in 10 minutes. that could have been explained when we first called them…. the rod holding our shower curtain was hanging on by a thread so curtain couldn’t be pulled shut for taking a shower.

Exceptional

Exceptional

We came to our room about 1:30am and there was no towels or wash cloths in room so that we can take a shower. My son went downstairs the next morning around 9 am and the lady said that they had no clean linens. How you didn’t have any the whole day before or the next morning. Did they check the rooms. So mad I had to go buy towels to wash

No coffee pot in room. Breakfast okay.

Good location to walk to near by stores. Pool area and room was nice and clean. The first night there the bathroom tub and a leak which leaked into the wall by the sink and door. Maintenance did come but nothing was fixed or no new room accommodations

Everything else left us wanting. There were no coffee pots in the room, the hallways smelled like extremely strong Clorox that lingered. The guests were loud and they began slamming their doors at 5:00am and staff didn’t say anything. The exterior side door keypads did not work which made parking around the back and sides difficult. We ended up leaving a day early and will not be staying there again when we come back to the area.

Clean hotel friendly staff

Breakfast was okay, coffee is fresh ground and very good.

Breakfast was wonderful.

The breakfast was delicious.

Good. Comfortable. Great staff

Well lit, quiet, good location Not much