ACME Hotel Chicago, Outset Collection by Hilton

The bad: Microscopic, cramped bathrooms. Only one working elevator during our stay on a high floor which made getting in/out a hassle. Pillows are flat and uncomfortable.

Room was small. Pillows were awful. Even on the 8th floor, the music from downstairs was loud. Only 1 elevator was working and you had to wait a long time for it to show up. They only clean the room if you ask them in advance.

The front desk staff was absolutely amazing!! The most accommodating hotel I’ve ever stayed at and soooooo friendly and helpful. I will be back because of the front desk staff!! Please give them a raise they went above and beyond for my family and me. Thank yall so much.

It was more eclectic than I expected.

This hotel is OK. Pros: It's in a great location - near the L train, easy to get to many parts of the City, next to a CVS, the room was clean, and the bedding was comfortable. Cons: the room was TINY - the smallest hotel room I have ever had in the US! There was no where to put anything, not even a closet. Our room looked out onto a dark air well. There was only one working elevator, which sometimes took 10 minutes to arrive. AND, the one working elevator was tiny, so more than once, after waiting for a long time, we could not even get on the elevator, and had to wait even longer. There is no real ambiance - a bad cafe, no lobby, an exclusive bar with a maitre d. It would be much better if guests could hang out in the bar, like a lobby bar for the HOTEL GUESTS! I would not recommend this hotel and I would not stay again.

Nice place to stay but not many amenities like room service or coffee and tea. No closet space. The rooms are a bit outdated and could use a refresh

Awesome place!

AC in room too loud. Dark room (inner court)

Pricing was from booking.com - the price listed per day was not there actually price. Each day varied.

A very unique hole with outstanding and accommodating staff. I will look forward to staying here again, when the opportunity arises!

Very cool vibe. Great location and staff. The room was nice and comfortable. Only one of two elevators was working, but the wait wasn't too bad

Room was smaller than expected but the loaction was incredible. Beds comfortable. Next time I would try for a bigger room.

Great location and easy walk to local food and sights.

great location, beautiful building elevator is small so it fills up quick and could take awhile to arrive if you’re on a high floor

Well maintained boutique hotel in a perfect location. Rooms were nice but VERY small. There was only one working elevator which made for long wait times during busier times of the day.

Tight and small but clean room .

Urban grunge..which was not what I was expecting (so maybe that’s on me). Only one working elevator for my entire stay —5 days. Thankfully I was on the third floor and could take the funky stairway. Nice employees. No coffeemaker in the room. Curtain rather than a closet door. Not all TV stations worked. I am a Marriott person and haven’t stayed at a Hilton in some time…I am running back to Marriott.

An older hotel that has been updated in a super fun trendy way! Great location. The coffee shop is great!

The rooms were very clean and spacious. We had four guys in one room and it didn’t feel crowded at all.

Room was Large. Shower was excellent. Dark color everywhere. Stay was good.