Days Inn by Wyndham Glen Allen/Richmond North

We had a terrible night. First, the air conditioning didn't work. We asked for help, but the staff member told us that was just how it was and that there were no other rooms available. She then brought out two dirty fans that looked like they belonged in the Paleolithic era. We told her we wanted a refund, and—as if by magic—a room suddenly became available. We went in, and my son and I—exhausted—took showers. Just as we were settling down to rest, my son screamed; there was a protruding piece of sheet metal on his bed. It cut him—not deeply enough to require stopping heavy bleeding, but enough that we had to wait for morning to find a pharmacy to treat the wound. In short, this is the last place I would ever stay again. A hotel from a horror movie.

Great stay!

When we needed to use the restroom there was a huge pile of crap in a broken toilet. No one at the front desk to assist. No communication or a way to track when cash deposits were left.

Good location, clean and good value for the price comfortable beds Thought it had a continental breakfast, but you didn’t thought I saw that on my booking site

I don't like that the lighting in there is not good. Its very dark still with the lights on.

The bathroom was nice It was supposed to be a smoke free room and smelled so bad of cigarettes that I had an asthma attack and couldn’t stay.

Clean, quiet, suited our needs.

If you need a cheap place to stay that is safe, this is fine, The check in was quick, and that was the only time we saw the staff. The hallway was hot and reeked of cigarette smoke. The rooms appeared to be clean however upon closer inspection, there were some kind of fruit fly on the beds and there was a considerable amount of dust, crumbs, and food under beds. Bathroom was fine. Free coffee in the lobby but that’s it. We will not be back but it is a serviceable motel if in dire need.

It was a very nice and clean place. Very nice area and conveniently across the street from a Wawa. The room I gotten had a private hot tub in the room which was clean and was very nice to have. Quick check in. Would absolutely go again.

I had an issue with my Hotel.com (Expedia) reservation, after we drove 2-1/2 hours. The nice lady at the front desk took charge and provided all the details of the online issue. She was professional, understanding and kind. Thank you for your exceptional customer service. Because of the service provided at this Days Inn/Wyndham, it will keep me coming back.

No Automatic door at entrance for when I carried my bags in and out.

No breakfast foods, only mediocre coffee. Very skimpy on toiletries. The mattress slumped and the pillows were very small.

Quite N/A

no breakfast

The location was the best thing about the stay honestly. The room lost water, and air conditioning during my stay. I was not informed and was traveling with my children. My experience when I went to the front desk about it was dismissive and trying to downplay the fact that they turned the water off for at least an hour. The towels were sticky and had long pieces oh hair on them. I had to clean the tub myself it had hair everywhere in there that clearly came from the guest prior to me.

Great Loved the property

The air conditioning unit racks were very dirty. There were holes in the lamp. The room was presentable for the most part, there were paint dryings on the floor, like paint crumbs as if the floor wasn’t vacuumed well at all. There was trash behind one of the bedside dressers. The shower head had molt on it. The comforter had cigarette holes on it and the bathroom door had a punch hole in it. It was a quiet visit though.

Do not recommend this hotel.

Non smoking room clearly had been smoked in. Water was quite brown for some time when we first turned water on. Smoke detector has been removed from the room. Deadbolt on the door did not work. Safety lock (either a chain or a locking bar) had been removed from the door. There were no towels in the room when we arrived. There was no coffee in the room when we arrived.

The room and facility was clean. The water pressure was good and the water was hot. This is a no frills hotel. There are not any amenities but we did not need any. The ice machine worked. The bed was softer than we like but that its a personal preference. The staff was courteous bit you do have to ring the bell for service. I would stay here again. We spent 4 nights here visiting family.